Service Administrator

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Full-Time Quality Boats Clearwater, Clearwater, FL, US

3 days ago Requisition

Service Administrator

Please fill in the highlighted areas below

POSITION SUMMARY

We are seeking a detail-oriented and organized individual to join our team! As a service administrator you will play a key role in supporting the daily operations of the service department.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Duties (Most Important to Least Important)

Schedule service appointments and coordinate with technicians to ensure timely completion of work.

Communicate with customers regarding service updates, quotes, warranty status, and pick up scheduling.

Submit warranty claims as needed and ensure proper documentation is completed and filed.

Work closely with the parts department regarding parts needed for service jobs.

Support the service manager and team in coordinating internal and retail repair orders.

Reconcile service invoices, ensuring labor and parts are correctly billed.

Maintain service files and customer records in an organized and accurate manner.

Any other duties as assigned.

SKILLS

• Strong organizational skills and detail oriented
• Excellent written and verbal communication skills
• Proficiency in Microsoft office
• Ability to multitask and prioritize in a fast‑paced environment

QUALIFICATIONS / REQUIREMENTS

• High school diploma or equivalent required; a degree in Business Administration, Sales, or related field is preferred.

PHYSICAL DEMANDS

Use the table / checklist below to indicate what is required of this position.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Using the rating scale below, indicate how often the following physical activities and environmental conditions are required/present in performing the Essential Job Responsibilities.

C=Constantly

F=Frequently

O=Occasionally

R=Rarely

(5-8 hrs. /shift)

(2-5 hrs. /sift)

(Up to 2 hrs. /shift)

(Not regular part of job)

Physical Activities

Remaining in a stationary position, often standing or sitting for prolonged periods

C

Repeating motions that may include the wrists, hands and/or fingers

C

Moving about to accomplish tasks or moving from one worksite to another

F

Operating motor vehicle

R

Communicating with others to exchange information

C

Assessing the accuracy, neatness and thoroughness of the work assigned

F

Hearing

C

Talking

F

C

Eye/Hand/Foot Coordination

C

WORK ENVIRONMENT

Use the table / checklist below to indicate the environmental conditions and physical demands of the position. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

How would you best describe the environmental demands for this position? (Check only one)

Environmental Conditions

No adverse environmental conditions expected

Hazardous conditions

Small and/or enclosed spaces

X

Exposure to intense weather conditions

How would you best describe the physical demands for this position? (Check only one)

Physical Demands

Sedentary work that primarily involves sitting/standing

Light work that includes moving objects up to 20 pounds

Medium work that includes moving objects up to 50 pounds

Heavy work that includes moving objects up to 100 pounds or more

This position operates exclusively in an indoor office environment with controlled…