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IT Help Desk Specialist

Job in Cleveland, Cuyahoga County, Ohio, 44101, USA
Listing for: Pomeroy
Full Time position Listed on 2026-11-07
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Desktop Support, Technical Support
Salary/Wage Range or Industry Benchmark: 40000 - 50000 USD Yearly USD 40000.00 50000.00 YEAR

Job Description & How to Apply Below

Pomeroy in Cleveland, OH is seeking a Help Desk Technician to provide first-line technical support for hardware, software, printers, and network connectivity. The role involves guiding end users through problem solving, triaging tickets, and escalating unresolved issues to the Service Desk as needed.

Qualified candidates typically have 1–3 years in a Help Desk environment and strong knowledge of standard hardware and operating systems.

Are you ready to take on the IT Help Desk Specialist role at Pomeroy?

We are looking to fill the IT Help Desk Specialist position at Pomeroy in Cleveland, OH, United States.

The IT Help Desk Specialist role at Pomeroy is now open for applications in Cleveland, OH, United States.

Join us at Pomeroy as our next IT Help Desk Specialist in Cleveland, OH, United States.

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