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Senior Customer Success Manager, FinTech SaaS

Job in Clinton, Hinds County, Mississippi, 39056, USA
Listing for: Eltropy Inc.
Full Time position Listed on 2026-11-06
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 120000 - 150000 USD Yearly USD 120000.00 150000.00 YEAR

Job Description & How to Apply Below

Eltropy is seeking a proactive Tier 2 Customer Success Manager (CSM) for the South Central U.S. region to manage a portfolio of 50 mid-size customers and ensure maximum value from our AI communications platform.

You’ll drive retention, growth, and satisfaction by guiding customers through onboarding, adoption, and strategic reviews. Ideal candidates have 5+ years in SaaS/Fin Tech customer success, strong analytical and communication skills, and are willing to travel quarterly for in-person

This posting is for the Senior Customer Success Manager, Fin Tech SaaS role at Eltropy Inc., based in Jackson, MS, United States.

All applications are reviewed carefully by our team.

This is a Full Time role.

The position is based in Jackson, MS, United States.

This opportunity is part of our work in Management & Operations, Sales.

The advertised compensation is 120..

Position Requirements

10+ Years work experience
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