Senior Director, Account Management - MS, GA, AL

## Senior Director, Account Management Apply locations:
Remote time type:
Full time posted on:
Posted Todayjob requisition :
R0008433

Senior Director, Account Management
** What you will be doing:
** The Account Manager (AM) serves as the
** enterprise account owner
** for assigned member organizations, responsible for developing and executing integrated strategies that drive
** growth, retention, and value realization
** across the Premier portfolio of solutions and services.

This role builds and maintains strategic relationships across the member organization—including
** C-suite executives and key stakeholders**—to understand business priorities and position Premier as a critical partner in delivering operational, clinical, and financial performance improvement.

The AM acts as the member’s
** central point of contact and “quarterback,”
** coordinating cross-functional Premier teams (Sales, GPO/Supply Chain, Technology, Advisory, Customer Success, AI/Analytics, and others) to deliver an integrated, high-value experience.

The AM is accountable for achieving defined
** growth, retention, and member value outcomes**, aligning Premier capabilities to member needs and ensuring measurable impact.
** Key Responsibilities
**** Member Relationships & Account Strategy (40%)
*** Build and maintain
** trusted relationships across the member organization**, including executive leadership (CEO, CFO, COO, and other C-suite stakeholders)
* Establish presence “
** up the chain**” with senior decision-makers to influence strategy and partnership direction
* Serve as the
** single point of accountability
** and central liaison for the member relationship
* Develop, maintain, and execute
** integrated strategic account plans
** aligned to the member’s priorities, financial drivers, and long-term objectives
* Lead regular
** executive engagement cadence**, including executive business reviews and executive-level discussions on performance and opportunities
* Coordinate and align cross-functional Premier resources to ensure
** consistent, enterprise-wide engagement
*** Maintain
** deep understanding of member strategy**, including stated priorities and emerging or unmet needs
* Generate
** reference accounts**, success stories, and networking opportunities to help grow our business
** Growth (25%)
*** Accountable for
** growth of existing accounts**, including cross-sell and up-sell performance
* Develop and execute
** account-specific growth strategies
** based on member financial, operational, and strategic priorities
* Identify and prioritize
** expansion opportunities
** across Premier’s full portfolio of offerings
* Lead the
** commercial strategy and coordination of sales efforts**, introducing and supporting Sales and business leaders on expansion opportunities
* Position solutions with executive stakeholders,
** articulating business value, and financial impact (ROI)
*** Leverage data, analytics, and insights to
** proactively identify opportunities to improve performance and expand engagement
*** Ensure alignment of internal stakeholders to deliver against
** growth targets and account plans
**** Retention & Value Realization (20%)
*** Accountable for
** retention and renewal
** of assigned accounts, partnering with Sales, Customer Success, GPO/Supply Chain COE and others to execute profitable renewals
* Develop and manage
** renewal strategies 12–18 months in advance
** in collaboration with Sales and Customer Success, ensuring proactive engagement
* Identify and actively manage
** key stakeholders**, including champions, influencers, and potential detractors
* Communicate
** value delivered
** across Premier offerings, including financial, operational, and clinical outcomes
* Ensure consistent communication of progress against account…