Assistant Manager

Assistant Manager - Coalisland, Coalisland Job Reference: COALISLAND - COAL/25/10/25 Salary: £12.95 PER HOUR Contract Type:
Permanent Contract

Hours:

25 Closing Date: 20 Jan 2026 Benefits

Career development Enhanced public holiday rates Accredited training & support 28 days annual leave Pension benefits Responsible For:
Sales Assistants Responsible To:
Store Manager & Operations Team Main purpose of job:
To promote and deliver the very highest standard of customer service and to maximise the profitability of the branch through the effective and efficient use of all available resources, while implementing the long and short-term strategies of Wine Flair (Belfast) Ltd. To support the Store Manager in all aspects of their work and deputise in their absence. Tasks/duties involved Customer Service To offer an efficient and friendly service implementing Company guidelines.

To ensure Customers are served as efficiently as possible by assisting the Manager to plan for busy periods and ensuring Customer arrival patterns are met. To try to meet specific requests or demands of Customers wherever possible. To respond to any Customer queries or complaints as quickly and effectively as possible. To continuously develop and share your product knowledge with Staff and Customers.

To ensure the layout and appearance of the Store is appealing to Customers To appear well presented and professional in terms of dress code at all times. Where a Company uniform is provided, it must be worn in accordance with Company policy. Staffing & Training To be able to work unaccompanied and use your own initiative. In the absence of the Store Manager, to ensure that the Store is open for business as per the agreed opening hours and to plan staff rotas as to achieve the required levels of staffing, with adequate coverage for holidays and sickness.

To help ensure that adequate staffing levels are maintained and to assist in the recruitment and selection of replacement staff as necessary. To assist the Store Manager in ensuring staff receive the full training required to do their duties To be fully conversant with all routine operational tasks performed by your Manager at the premises e.g. banking, ordering, deliveries, stock control, paperwork, wages, etc.

so in their absence you can fulfil these and any other duties required to maintain the Store performance. To be fully conversant with all routine operational tasks performed by staff at the Store, till operation, cash handling procedures etc., so if required to can assist, advise and deal with any queries required. To assist the Manage to management staff performance through clear communication of expected Wine Flair and Store standards and providing feedback on individual performance and progress while employed  encourage teamwork to support the attainment of Business and Store objectives and goals.

Discuss Store performance and sales achievements regularly with Manager and Staff and encourage them to contribute ideas and suggestions for improvements. To effectively communicate relevant company information with all staff and encourage good communication between staff members at all times. To be aware of and adhere to Wine Flairs Policies and Procedures concerning all H.R. issues, harassment, equal opportunities, sickness, absence and holiday entitlement and assist in performing disciplinary and grievance procedures as required/requested in accordance with Company Policy.

To lead by example, setting and adhering to standards of conduct and performance expected of your position and ensure that all staff do the same. Merchandising & Deliveries Ensure that all new stock on promotion is placed on shop floor/shelves/stands as per the Floor Plan Ensure stock from previous promotions are removed from prime store locations and any excess stock stored in back store area.

Ensure all POS (Posters, A4, Barkers etc.) are put up in Store windows, fridges, floor displays etc. Ensure that all new promotions information is downloaded and updated on a daily basis to tills, labels etc. Take in and check off all deliveries and ensure shop front is stocked out fully before moving any excess…