Head of Property Investment & Planned Works

Annual salary: up to £84,660.00

Location: Coatbridge

Contract Type: Permanent / Full time

Salary: £84,660 (Subject to a company % pay rise in January) plus £6,900 car allowance and great company benefits

Are you an experienced leader with deep expertise in investment-related works and the ability to thrive in a high‑pressure, fast‑paced environment? This will be a demanding and intense role, requiring a proven senior professional who can take ownership of complex core investment works across North Lanarkshire Council Housing and Corporate properties, including the installation of kitchens, bathrooms, electrical upgrades, and other investment works and projects at scale, delivering exceptional results.

As Head of Investment, you will be responsible for the operational delivery, performance, and customer satisfaction of all investment‑related core works and projects within North Lanarkshire. Working closely with the Operational Director and fellow Senior Managers, you will:

• Oversee day‑to‑day operations, ensuring programmes are resourced effectively and aligned with client priorities
• Manage all aspects of investment works—including budgeting, cost control, profitability, performance, and health & safety
• Lead and inspire teams across trades, operations, administration, and the subcontractor supply chain
• Build strong, collaborative partnerships with clients, tenants, suppliers, and stakeholders

This role is central to driving operational excellence and ensuring our service delivery consistently meets and exceeds expectations.

• Deliver investment programmes on time and within budget, ensuring customer experience is at the heart of all activity
• Drive performance against KPIs and contractual commitments using data‑led decision making
• Identify efficiencies, innovate service delivery, and support improved profitability
• Develop robust internal and external programmes and ensure supply chain alignment
• Foster a positive, professional branch culture built on respect and collaboration
• Ensure full compliance with safety, quality, and operating systems (MCM, MSP, Workday, SOPs, etc.)
• Embody the company values and promote them through 1:1s, meetings, appraisals, and engagement activities

• Degree/professional qualification or equivalent career‑based learning
• Highly experienced Senior Manager within maintenance or construction
• Extensive experience in investment work with strong operational leadership
• Proven ability to lead high‑performing teams in a pressurised environment
• Strategic leadership experience with a customer‑first approach
• Strong understanding of contract, project, and partnership management
• Ability to drive positive change and improve business efficiency
• Outstanding communication and influencing skills
• Strong organisational skills with the ability to prioritise under pressure
• Data‑driven decision making and performance management expertise
• IT literacy across Microsoft applications
• Skilled in managing complaints, HR issues, and complex stakeholder relationships
• Deep knowledge of health & safety practices
• Commitment to personal and team development

• Professional construction qualifications (CIOB, RICS, ILM, HNC)
• Experience managing service contracts and collaborative client relationships
• Understanding of ISO 44001 principles
• Strong report writing and procurement knowledge

This is a challenging role — ideal for someone who excels under pressure and brings extensive investment work expertise.

If you are a confident leader ready to influence outcomes, enhance performance, and deliver outstanding service, we want to hear from you.

• 25 days annual leave plus bank holidays
• Generous Pension Scheme
• Cycle to work scheme
• Employee Assistance Programme
• Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!
• Staff perks with Mears Rewards - discounts of up to 10% on coffee, weekly groceries, holidays, Share save scheme and eye test vouchers plus much more.
• Family Friendly policies
• Volunteering Leave - Mears supports employees to undertake volunteering in the community, in support…