Customer Service Assistant

Join our Team as a Retail Customer Service Assistant.

Location:

Coatbridge

Hours:

24 hours per week

Are you enthusiastic about delivering great customer service? Are you looking for a flexible role with real career potential?

We currently have an exciting opportunity for a Retail customer service assistant to join our team in our petrol filling station/ store.

• Excellent customer service skills.
• Retail experience desirable but not essential, as full training provided.
• Hardworking, dependable, and eager to learn.
• Polite, professional, and friendly.
• Must be eighteen or over (due to petrol licensing regulations) and lone working requirements.

• £12.60 per hour – the Real Living Wage.
• Flexible working hours, you must be available to work various shifts over 7 days.
• Access to our Simply Health plan (includes dental, physio, remote GP & more).
• Staff discount scheme.
• Pension contributions.
• Life Assurance (up to four times annual salary).
• Long service awards after 2 years.
• Apprenticeship schemes available.
• Industry leading training platform.

You will be the face of our store, providing great service and going the extra mile to delight our customers.

From handling transactions to managing stock and ensuring health & safety compliance, you will help keep our store running smoothly and successfully.

You bring enthusiasm, positivity, and a customer-first attitude.

While retail experience is a bonus, it is not essential – we will give you all the training you need to succeed.

Certas Energy is part of a FTSE
100 company with a record of growth. Our partnerships with Spar, Esso, and Gulf fuel our success, and our Retail Academy supports internal career progression across the business.