Compliance Manager, Transportation

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere.

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Job Title: Compliance Manager

Department: Transport

Location: Coatbridge, ML5 5AW

Hours per week: 40, working Monday to Friday (variable shifts)

Salary: £40,000- £42,000

This role is in support of Cencora's wholesale distribution services in Europe operating through our Alliance Healthcare business.

Alliance Healthcare (Cencora) is a leading distributor and wholesaler of pharmaceutical, medical, and healthcare products, serving over 17,000 pharmacies, hospitals, and dispensing doctors throughout the United Kingdom.

We play a significant role in the medical supply chain and everything that we do has a direct impact on the end user, the patient.

As part of Cencora, we are ideally placed to help you grow and develop your career as far as you want to go. Our diversity and inclusion vision is to create a culture were we value the differences that a diverse workplace brings, powering greater collaboration and innovation.

• Legal and Safety Compliance:
  Ensure adherence to all relevant transport and health and safety legislation, including operator's license conditions and Department of Transport (DVSA) regulations.
• Fleet Maintenance:
  Manage vehicle maintenance schedules, service, repairs, and inspections to ensure all vehicles are road‑fit.
• Driver Management:
  Ensure all drivers have the necessary licenses and qualifications, monitor driver hours, and manage issues like tachograph infringements.
• Record Keeping:
  Maintain accurate and up‑to‑date records for vehicle maintenance, driver records (licenses, CPC, etc.), and driver hours.
• Risk Management:
  
  Assess and mitigate risks related to transport operations, including investigating incidents, managing fuel usage, and handling infringements.
• Policy and Training:
  Communicate compliance requirements to staff and may be involved in developing or delivering training materials to ensure standards are met.
• Auditing and Reporting:
  Conduct audits and monitor data to detect systematic failures and report on service quality levels.
• Monitor and manage drivers' performance, ensuring compliance to procedures as detailed in the drivers duties booklet.
• Ensure that vehicle security disciplines are maintained.
• Enforce driver compliance with the strict controls around van condition and preventative maintenance.
• Ensure vehicle and driver presentation conforms to company requirements to promote the brand.
• Report vehicle defects and maintenance requirements to ensure roadworthiness and promote driver safety.
• Maintain a driver training programme to increase drivers' skills, competencies and route knowledge to achieve maximum flexibility for sickness and holiday cover and promote the brand.
• The management and relevant communication of driver delivery failures to minimise the disruption to customer service.
• Prompt and effective reaction to breakdowns and accidents.
• Compliance to DTP contractual requirements through the achievement of specific KPIs.
• Investigate customer services issues and provide prompt feedback.
• Ensure the department meet all H&S requirements and Direct Reports are aware of their responsibilities.
• Ensure compliance to GDP (Goods Distribution Practice) procedures.
• Provide effective leadership and motivation through regular team briefings/debriefings.
• Take appropriate steps to maintain IIP accreditation, agreeing clear objectives for direct reports and monitoring performance through annual appraisal process as per company guidelines.
• Take responsibility for all areas of people management for direct reports including coaching and nurturing talent and motivating the team through effective leadership.
• Provide coaching and guidance to colleagues in areas of responsibility.
• Work closely with management colleagues to drive efficiencies across the Service Centre promoting a culture of…