Site Manager Training Ground
Listed on 2025-12-30
-
Management
Operations Manager
Join to apply for the Site Manager – Cobham Training Ground role at Chelsea Football Club
DEPARTMENT: Operations
DIRECT REPORTS: TBC
LOCATION: Cobham Training Ground
CONTRACT: Permanent 40hrs 5.5 in 7 (flexibility required in line with football calendar)
We encourage you to apply as soon as possible. In the event that we receive a large number of applications, the position may be filled before the listed closing date. To avoid missing out, please submit your application at your earliest convenience.
JOB FUNCTION: The Site Manager - Cobham Training Ground holds overall responsibility for the day-to-day coordination and strategic oversight of all non-technical operations at the club’s elite training facility. This role ensures that the site remains safe, compliant, and performance-ready at all times, supporting the needs of players, coaching staff, and key departments across the Men’s, Women’s and Academy football structures.
ACTING AS A SENIOR OPERATIONAL LEAD: The Site Manager sets and upholds standards across all site services, including facilities management, technology, security, and event support, and is accountable for aligning all operational activity with the club’s high-performance objectives, driving service excellence, and embedding best practices across departments.
LEADERSHIP & COORDINATION: The Site Manager provides direct leadership to the Facilities Manager and is responsible for managing and coordinating cross-functional relationships with the Football Operations, Performance, Commercial, Facilities, Technology, Security departments and external stakeholders. They oversee budget planning, lead on operational initiatives, and act as the key point of contact for ensuring seamless delivery of all football and commercial activity at the site.
MAINRESPONSIBILITIES Facilities & Site Management
- Oversee the facilities management, technology, security, and presentation of all training ground facilities (excluding pitch maintenance).
- Manage contractors and suppliers, ensuring delivery against KPIs and SLAs.
- Act as point of contact for visiting teams, officials, and stakeholders.
- Coordinate daily training ground operations, including room bookings, pitch usage, equipment allocation, and scheduling.
- Support Men’s First Team, Academy, and Women’s teams with operational requirements.
- Ensure broadcast, media, and commercial activities at the site are delivered smoothly and to required standards.
- Collaborate with teams to ensure that site OPEX and CAPEX input into budgets, monitoring costs and driving efficiencies.
- Support procurement of services and supplies, ensuring value for money.
- Support sustainability initiatives to reduce energy consumption and improve environmental performance.
- Liaise with internal departments (e.g., Football Operations, Performance, Commercial) to align site operations with club needs.
- Work closely with local authorities, governing bodies, and external partners to ensure compliance and strong relationships.
- Represent the best interests of the club at internal operational and safety meetings as required.
- Align their activities to Equality, Diversity & Inclusion (ED&I) outcomes.
- Holding formal Health & Safety qualifications such as IOSH or NEBOSH relevant to the role.
- Effectively supporting accessible user groups, demonstrated through implemented accommodations and positive feedback.
- Consistently meeting deadlines and performing under pressure, with a high rate of on-time task and project completion.
- Receiving positive feedback from players, coaching staff, and internal departments on the quality and reliability of site operations.
- Ensuring partner and contractor performance meets or exceeds agreed KPIs and SLAs, with minimal service failures or escalations.
- Achieving high satisfaction ratings from stakeholders involved in broadcast or commercial events hosted at the training ground.
- Maximising training ground readiness, with pitches, gyms, and other facilities available as scheduled the vast majority of the time.
- Providing timely responses and resolutions to maintenance and Helpdesk requests, in line with or exceeding SLA…
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