Employee Relations Partner

Employee Relations Partner – Care UK

Do you want to be part of a successful office‑based Human Resources team supporting managers to deliver great employee matters so our colleagues can deliver the best care for our residents; and take the lead in shaping the future of care? Then join Care UK as an Employee Relations Partner and start making a difference.

• We will give you the opportunity to really make a difference – in a sector that genuinely fulfils lives.
• We are a successful and friendly Colchester based team, working together and supporting each other in a large national, award‑winning private care company with over 160 care homes across the United Kingdom.
• We will develop you and give you experience of TUPE, Employment Tribunals and ACAS work and involve you in policy development, delivering training to Managers and broader HR project work.

At Care UK, we are committed to providing exceptional care to our residents and our values of Caring, Passionate and Teamwork are at the heart of all we do. Our success is built on the strength of our people and we're on a mission to find exceptional talent to join us on our journey.

To support Care UK Operations (leaders and managers) through the provision of reactive, proactive and follow‑up ER advice, ER case management and coaching support.

• Provide an effective Employee Relations service to managers and leaders.
• Manage a high volume of complex ER casework (within a regulated environment) and provide detailed advice on specific ER issues to managers.
• Identify trends and learning from ER cases and pro‑actively develop and update policies, procedures, templates and guides to ensure effective people management in line with Care UK direction and employment legislation.
• Respond to any DSARs or Employment Tribunal applications in line with strict deadlines.
• Liaise with Employment Tribunal offices, ACAS, managers, employee representatives and solicitors about ongoing cases where appropriate and escalate high‑risk cases.
• Support in the delivery of ER Training courses both online and face to face.
• Seek support and advice from company lawyers as needed.

• Skilled at managing high volume and complex casework including grievances, disciplinary, change, absence and performance management.
• Up-to-date knowledge of employment law.
• Minimum 2 years ER casework experience, preferably in an operations environment.

• Be part of a dynamic and growing organisation dedicated to providing outstanding care.
• Collaborate with a diverse and talented team in a supportive and inclusive environment.
• Enjoy a competitive salary and comprehensive benefits package.
• Make a meaningful impact on the lives of residents and contribute to the success of our care homes.

We are committed to recruiting diverse, talented people, who share our passion for helping others. We see the potential in everyone, let us fulfil yours. If you're ready to take your recruitment career to the next level, talk to us if you think you have what we need – ER can be fun!

Not Applicable

Full‑time

Human Resources, Health Care Provider, and Other

Nursing Homes and Residential Care Facilities

Dedham, England, United Kingdom