Claims executive

Claims Executive
Essex – hybrid
c £40,000

Barker Munro Recruitment are seeking an experienced Claims handler to join the Commercial insurance team of our client, a well-known Insurance broker. This is a full‑time, permanent position, with an average of 3 days per week onsite in Colchester.

• Manage the full claims process for a wide range of cases, including large, sophisticated, or contentious claims for brokerage clients
• Advise on complex transit losses and investigate relevant case law and facts
• Analyse claims data to identify trends, mitigate risk, and improve processes
• Mentor and support junior team members, fostering a high‑performance culture
• Build strong client relationships and represent the claims function with professionalism
• Prepare and present reports and presentations
• Visit clients after losses to investigate and drive robust, favourable claim outcomes
• Negotiate with insurers to secure the best possible settlements

• Strong experience with Goods in Transit and Marine claims (essential)
• Excellent client relationship management skills
• Understanding of Freight Forwarders Liability and CMR (advantageous)
• Analytical, problem‑solving, and decision‑making skills
• Outstanding communication, negotiation, and interpersonal abilities
• Customer‑focused, independent, and resilient under pressure

If you want to work in a supportive environment where you can make a real impact, we’d love to hear from you. Please send your CV to Barker Munro Recruitment Ltd using the relevant link.