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Client Relationship Manager

Team Lead, Helpdesk & Logistics — Service Excellence

Job in Colchester, Essex County, CO1, England, UK
Listing for: MSX International.
Full Time position
Listed on 2025-12-31
Job specializations:
  • Management
    Client Relationship Manager
Job Description & How to Apply Below
A leading service management company located in Colchester seeks a skilled team leader to supervise Helpdesk Engineers and Parts & Logistics Specialists. The ideal candidate will ensure high-level service delivery and team performance, focusing on operational excellence and continuous improvement. Key responsibilities include coaching frontline agents, monitoring KPIs, and driving project objectives. Applicants should have previous experience in similar roles and a strong focus on quality service.
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