Sales Consultant

Overview

We are looking for a sophisticated, high-energy Sales Consultant who understands that selling fine jewellery is not a one-time transaction—it is the curation of a lifelong relationship. In this role, you aren’t just selling gemstones; you are becoming a trusted advisor during the most significant moments of our clients' lives. You will balance a warm, empathetic approach with a fierce, results-driven mindset.

You are someone who finds the "win" in both a closed sale and a client who returns year after year because they trust no one else.

Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Location: Colchester Employment Type: Full-Time

• Relationship Management: Proactively manage a personal client book, nurturing long-term loyalty through consistent, thoughtful follow-ups and personalized service.
• The Art of Discovery: Use deep active listening to uncover what makes a customer tick. Identify motivations, aesthetic preferences, and emotional drivers to present the perfect piece.
• Sales Excellence: Consistently meet and exceed monthly and quarterly individual sales targets and KPIs (e.g., Average Transaction Value, Conversion Rates, and Data Capture).
• Referral Generation: Provide an exceptional, personable experience that turns clients into brand ambassadors, driving new business through word-of-mouth.
• Closing with Grace: Confidently navigate high-value negotiations and overcome objections using product expertise and emotional intelligence.
• After-Sales Care: Oversee the end-to-end journey, from initial enquiry to post-purchase check-ins, ensuring the luxury experience remains flawless.

If this sounds like something you might be interested in, reach out for a conversation ASAP — interviews will start imminently!

• Seniority level: Associate
• Employment type: Full-time
• Job function: Retail Luxury Goods and Jewelry

Referrals increase your chances of interviewing at IRD Consultancy by 2x

Colchester, England, United Kingdom