SPOC Administrator

Overview

SPOC Administrator

Location:

Based in Torbay (TRI) – Shrublands House, 8 Morgan Avenue, Torbay, TQ2 5RS

Working hours:

Full Time (37 Hours a week) Monday-Friday 9am-5pm

Contract:

Fixed term (12 months contract)

Salary: £24,243 - £26,667

This is an exciting opportunity to join the team within Torbay Recovery Initiatives (TRI) and Growth In Action Structure (GIA). You will be working as part of our friendly team at the intersection of substance misuse recovery and the criminal justice system. You’ll play a vital role in helping individuals move forward, making positive life changes that improve health, reduce re-offending, and support long-term recovery.

We are seeking a motivated and compassionate SPOC Administrator in Torbay. This role will be an integral part of the service as we move toward a more integrated, dynamic approach. This role involves collaborating with multidisciplinary teams to deliver Trauma Informed and Person-Centred support working towards positive client outcomes and ensure the highest standards of collaborative working within Torbay. You’ll work with people referred by prisons, courts, police custody, probation, and other agencies – many of whom have offending behaviour linked to substance misuse.

This is a hands-on, varied role, with full training and support provided.

Who are we?

Growth in Action (GIA) is an alliance between :

Torbay Recovery Initiatives (TRI) – Drug and alcohol service

Torbay Domestic Abuse Service (TDAS) – Domestic abuse service

Leonard Stocks Centre (LSC) – Homelessness hostel

Influenced by current, past and future service users

Those who are passionate about making a positive impact in Torbay

Why do it differently?

• Current systems are difficult to navigate
• Too many people involved in someone’s care / road to recovery
• Many different referrals
• Reduce stigma
• Services are currently designed by the wrong people
• People having to tell their story multiple times
• To make us future proof and more cost effective with reduced government funds

What are we working towards?

• Services across the alliance working together
• Everything coproduced
• No wrong door approach
• Tell your story once
• Continuity of recovery worker
• People before processes
• Being inclusive and diverse

This is more than a job—it’s a chance to shape the future of support and recovery in your community.

We welcome applications from individuals you are passionate about working with partners, embedding new processes and supporting the growth of the recovery services in the area.

Formed in 2024 through the merger of Humankind and Richmond Fellowship, Waythrough is now one of the largest mental health and social support charities in England.

With 3,500 staff and volunteers across more than 200 services, we help people to live full, meaningful lives.

Some roles may still appear under our legacy brands (Humankind, Richmond Fellowship, Aquarius) while we complete our integration — but wherever you join us, you’ll be part of one supportive team, sharing one purpose.

We value the people who make a difference every day. Alongside meaningful work, you’ll enjoy a comprehensive benefits package :

• 27 days’ annual leave, rising to 32 after 1 year (plus bank holidays)
• Pension scheme with 4.5% employer contribution, matched up to 6.5%
• Life assurance (3× annual salary)
• Enhanced sick pay and family-friendly pay
• Birthday leave and the option to buy up to 5 extra days’ annual leave
• Professional fee reimbursement for relevant qualifications
• 24 / 7 online GP access and Employee Assistance Programme
• Recognition and long service awards via our and portals
• £500 bonus
• Cycle to Work scheme and Credit Union membership
• Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good
• Free will writing service and wellbeing initiatives throughout the year

Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities — especially those with lived experience of the issues we support.

If you need adjustments or support to apply, please email .

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