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Banking Customer Experience Specialist

Job in Coldwater, Branch County, Michigan, 49036, USA
Listing for: Southern Michigan Bank & Trust
Full Time position Listed on 2026-11-08
Job specializations:
  • Customer Service/HelpDesk
    Banking & Finance, Bank Customer Service
  • Finance & Banking
    Banking & Finance, Bank Customer Service
Salary/Wage Range or Industry Benchmark: 21000 - 25000 USD Yearly USD 21000.00 25000.00 YEAR

Job Description & How to Apply Below

Southern Michigan Bank & Trust is seeking a customer contact center representative to support the Operations Department. Responsibilities include handling calls, chats, and emails, verifying customer identity, and guiding customers through product information and services.

You will build relationships, follow scripts, and help resolve issues while maintaining confidentiality and professionalism. Strong communication and basic math are required.

This is a genuine opportunity to take on the Banking Customer Experience Specialist role at Southern Michigan Bank & Trust.

Full responsibilities and requirements are described in the listing above.

Learn more about the Banking Customer Experience Specialist role in the description above.

We appreciate your interest in this position.

Join Southern Michigan Bank & Trust and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

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