More jobs:
HR Coordinator
Job in
Columbus, Franklin County, Ohio, 43224, USA
Listing for:
City of Cedar Park
Full Time
position
Listed on 2026-11-06
Job specializations:
-
Administrative/Clerical
Clerical, Office Administrator/ Coordinator
Job Description & How to Apply Below
- Serve as the City’s first point of contact, welcoming employees, visitors, and the public, responding to inquiries, and connecting individuals with appropriate City departments and resources.
- Answer the City’s main telephone line and HR telephone line, directing calls and inquiries to the appropriate departments or staff.
- Coordinate City mail operations, including the receipt, sorting, distribution, and processing of incoming and outgoing mail.
- Issue and manage employee and visitor identification badges in accordance with City building access and security procedures.
- Respond professionally to challenging visitor interactions and follow established safety, security, and emergency procedures.
- Address routine HR inquiries and service requests, providing information within established procedures and referring complex or specialized matters to appropriate HR staff.
- Process routine HR transactions, including employee personal information updates, onboarding and employment eligibility documentation, and other administrative actions within the City’s HR systems.
- Monitor and manage the HR inbox, process employment verification requests, and provide timely assistance while maintaining confidentiality.
- Provide administrative and transactional support for employee benefits, retirement, leave, and other HR programs, including assistance with enrollment materials and routine employee inquiries.
- Maintain electronic and paper HR records, including Form I-9 documentation, while safeguarding confidential information in accordance with applicable laws and City policies.
- Assist with Public Information Act requests by gathering and organizing records in coordination with appropriate City staff.
- Support departmental administrative operations, including purchasing card reconciliation, invoice processing, office supply management, and City vehicle reservations.
- Actively participate in HR-sponsored events, employee engagement and recognition activities, and department outreach initiatives, including providing logistical and administrative support.
- Collaborate with HR staff through cross-training, shared responsibilities, and backup coverage to ensure consistent service delivery and continuity of operations.
- May perform other duties as assigned.
- Strong customer service skills to provide professional, responsive assistance to employees, visitors, and the public in a fast-paced environment.
- Ability to learn and apply HR policies, procedures, and employment processes to support routine employee services.
- Knowledge of general office procedures, records management, and administrative practices to maintain accurate and organized departmental records.
- Sound judgment and discretion in handling confidential employee information and sensitive matters.
- Proficiency with Microsoft Office and standard office technology, with the ability to learn and navigate human resources information systems (HRIS) and related applications.
- Communicate effectively, verbally and in writing, with employees, City staff, and the public.
- Organize and prioritize competing tasks while meeting established deadlines.
- Maintain accuracy and attention to detail in data entry, recordkeeping, and administrative transactions.
- Build and maintain positive working relationships with employees, City staff, and the public.
- Navigate challenging interactions with a calm, professional, and solution-focused approach.
- Adapt to changing priorities and operational needs while maintaining professionalism and accuracy.
- Work independently and collaboratively to support team priorities and consistent service delivery.
- High School Diploma or GED.
- Three (3) years of administrative support, customer service, HR…
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