Office Associate - Hospitality

Compensation Type:
Hourly

Compensation: $17.09

Clerical

• Provides administrative and clerical support to Chairperson,faculty, and staff.
• Maintains and sets up a filing system that is virtual and physical. Files, organizes and cross-indexes files.
• Completes and process forms, records, and other documents in accordance with established procedures.
• Organizes the ordering and storing of supplies as needed.
• Assists the department in scheduling meetings, includinginvitations, parking passes, and room scheduling.
• Assists with special events by coordinating rooms and partnering with other departments to ensure successful set-up and execution of special events.
• Maintains confidential or sensitive records and information.
• Assists faculty with bookstore purchases for books and classroom supplies.
• Provides support for accreditation site visits and self-study materials.
• Work with programs to help edit program webpages asneeded.
• May be assigned to originate correspondence on behalf of Chairperson and maintain signature authority on delegated routine matters.
• Maintains confidential or sensitive records and information.

Customer Service

• Provides customer services within assigned department or functional area to students, general public and others by:furnishing and obtaining information; resolving routine problems;assisting with procedures, processes and requirements; performing other customer service responsibilities, as necessary.
• Maintains exceptional public relations and customer service tothe general public, students, faculty, staff and others.
• Greets and routes students and other visitors to the appropriate place, answers telephone, routes calls, takes messages,and provides general information about the department.
• Initiates work orders such as housekeeping, general maintenance, etc. and follows through until completion.
• Furnishes and obtains information and works to resolve issues with the chair.
• Assists with setting up interviews and provides applicantinformation to the program hiring using Workday.
• Provides assistance with the department work study students tohelp cover projects needed to be completed.
• Communicates with faculty and staff regarding messages and student questions in a timely manner.

Financial

• Monitors the program budget accounts and informs the faculty onthe amounts left in the accounts, as needed.

Culture of Respect

• Fosters and maintains a safe environment of respect and inclusion for faculty, staff, students, and members of the community.

Minimum Qualifications

• High School Diploma or GED.
• One (1) years’ experience in a customer service position with general computer skills using job-related word processing and spreadsheet software.
• Hospitality/ Service Experience preferred

Full Time/Part Time:

Full time

Scheduled

Hours:

40