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Dispatcher, Customer Service​/HelpDesk

Job in Columbus, Franklin County, Ohio, 43224, USA
Listing for: CFS
Full Time position Listed on 2026-11-09
Job specializations:
  • Customer Service/HelpDesk
    Office Administrator/ Coordinator
Salary/Wage Range or Industry Benchmark: 40000 - 42000 USD Yearly USD 40000.00 42000.00 YEAR

Job Description & How to Apply Below

Position Summary

The Dispatcher coordinates schedules, assigns work, and serves as the main point of contact between customers and field personnel. This role ensures timely service delivery, efficient routing, and excellent customer service.

$40-42k

Key Responsibilities
  • Schedule and dispatch drivers.
  • Monitor job status and adjust schedules as needed.
  • Communicate service updates with customers and internal teams.
  • Maintain accurate dispatch records and documentation.
  • Coordinate urgent service requests and resolve scheduling issues.
  • Support compliance with company policies and safety procedures.
  • Negotiate bids for loads.
Qualifications
  • 2+ years of dispatch, scheduling, customer service, or logistics experience.
  • Strong communication, organizational, and multitasking skills.
  • Proficiency with Microsoft Office and scheduling software.
  • Ability to work effectively in a fast-paced environment.

The Dispatcher position in the Management & Operations field is open for applications.

This posting is for the Dispatcher role at CFS, based in Columbus, OH, United States.

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