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IT Help Desk Specialist

Listing for: Commerce Casino
Full Time position Listed on 2026-11-05
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 50000 - 70000 USD Yearly USD 50000.00 70000.00 YEAR

Job Description & How to Apply Below

Position: 24/7 IT Help Desk Specialist

Commerce Casino is seeking an IT Service Desk Specialist to join our 24/7 Tier 1 support team. You’ll be the first point of contact for IT inquiries by phone or in person, diagnose issues at first contact when possible, and document all interactions in our ticketing system.

You will escalate complex problems to Tier 2/3 or vendors, manage user accounts and access requests, report security incidents, and maintain hardware records.

This is an excellent role to take on the 24/7 IT Help Desk Specialist role at Commerce Casino.

The advertised compensation is 50.000 - 70.000.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the 24/7 IT Help Desk Specialist role in the description above.

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