Specialist Commodities Distribution

Title

Specialist Commodities Distribution

Location

Hershey, PA (Remote) - East Coast Preferred

Duration

6 months

Training

Job Shadowing & supporting along side co-workers - 2 weeks to 1 month

Job Description

Our Client is seeking a temporary contractor to provide transportation operations support during a team member's parental leave. This role will help ensure continuity of daily transportation execution, carrier coordination, and issue resolution across the domestic transportation network.

Main Duties

• Support daily transportation execution and monitor shipments for service issues.
• Coordinate with carriers, plants, distribution centers, and internal partners to resolve transportation exceptions.
• Monitor carrier performance, including tender acceptance, pickup, and delivery execution.
• Escalate service or capacity risks and drive timely resolution.
• Assist with shipment tracking, operational reporting, and follow-up on open issues.
• Support peak-volume and customer-service priorities as needed.
• Maintain clear, proactive communication with transportation stakeholders.

Typical Day

• Review active shipments and identify pickup, delivery, capacity, or service risks.
• Planning shipments, coordinating with carriers for pickups and deliveries coordinating with 3PL Uber Freight.
• Work directly with carriers to resolve late pickups, missed deliveries, rejected tenders, and other exceptions.
• Coordinate with plants, DCs, customer teams, and internal transportation partners on priority shipments.
• Monitor carrier performance and follow up on open issues until resolved.
• Escalate significant service or capacity concerns quickly and provide clear status updates.
• Support daily reporting, shipment tracking, and operational meetings.
• Balance planned work with urgent transportation issues that arise throughout the day.

Top Three Technical Skills

Transportation Management Systems (TMS):
Experience managing loads, tenders, shipment status, and transportation exceptions.

Excel & Data Analysis
:
Comfortable with Excel, including pivot tables, lookups, filters, and basic transportation performance reporting.

Transportation Execution & Carrier Management
:
Understanding of truckload operations, tender acceptance, appointment/pickup and delivery performance, capacity management, and carrier issue resolution.

Must Haves

• 2+ years of experience in transportation, logistics, supply chain, or a related operational role.
• Hands-on transportation execution experience, including shipment tracking, carrier coordination, and resolving pickup/delivery exceptions.
• TMS experience, with the ability to manage loads, tenders, shipment status, and service issues.
• Strong Excel skills, including pivot tables, lookups, filtering, and basic data analysis.
• Experience working directly with carriers and cross-functional operational teams.
• Strong problem-solving and prioritization skills in a fast-paced, high-volume environment.
• Ability to communicate issues clearly and proactively
  ** escalate
  * * service or capacity risks.

Software Skills and Purpose

• Transportation Management System (TMS) / Uber Freight:
  Manage shipment execution, tenders, load status, carrier performance, and transportation exceptions.
• Microsoft Excel:
  Analyze transportation data, track performance, research issues, and create operational reporting. Pivot tables, XLOOKUP/VLOOKUP, filtering, and basic formulas preferred.
• SAP S/4
  
  HANA:
  Review shipment/order information and support troubleshooting of transportation execution issues.
• Microsoft Outlook & Teams:
  Daily communication with carriers, plants, DCs, and internal partners, including issue escalation and coordination.

Industry Experience

Transportation/logistics experience required, preferably within CPG, food & beverage, manufacturing, or another high-volume distribution environment. Truckload carrier management and daily transportation execution experience strongly preferred. Tanker experience a plus.