Channel Inside Sales - Services Team

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to:

US Channel Sales Director__As Channel Inside Sales you will have the opportunity to drive service sales processes, generate service sales opportunities and secure profitable sales within the designated areas. Each day, you will focus on Installed Base (IB) penetration and selling the entire Service product portfolio. You will also showcase your expertise by building long-term customer relationships and ensuring immediate response to specific customer needs and issues.

The work model for the role is:
Remote, #LI-remote:
Preferred locations - Texas, Arkansas, Kansas, Louisiana, Missouri, or Oklahoma

Your role and responsibilities:

Assists marketing specialists and sales personnel with quotation, order processing/management, customer interactions and internal communication with ABB factories and Aftermarket amongst others.

Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails.

Work in concert with the Aftermarket Channel Leader to strengthen relationships with ABB partner organizations (CIO, Distributors, ISPs, OEMs, Utility)
Support closing orders and achieve quarterly quotas.

Generates aftermarket parts & field services proposals for customers along with supporting training of channel partners on Self Help quote tools to drive productivity

Establish and maintain customer relationships. Learn and evaluate customer operations to aid in identifying customer objectives, requirements, and preferences.

Process orders for product & service quotations and drive continuous follow up throughout the completion of the customer's purchasing cycle.

Qualifications for the role:5+ years of experience. Bachelor's Degree preferred, or an equivalent combination of education, industry experience, and demonstrated achievements.

Experience in proposal generation, customer support, or related commercial/sales support functions preferred.

Working knowledge of power transmission and distribution products, systems, and electrical industry applications preferred.

Experience supporting business-to-business (B2B) customers and building effective customer relationships.

Proficiency in utilizing computer systems, databases, and business applications to manage customer and sales information such as Salesforce, PowerBI, and Microsoft Office.

Demonstrated ability to handle complex assignments and potential for advancement within a power products, systems, or technical sales organization

More about usABB's Service Division partners with our customers to improve the availability, reliability, predictability and sustainability of electrical products and installations. The Division’s extensive service portfolio offers product care, modernization, and advisory services to improve performance, extend equipment lifetime and deliver new levels of operational and sustainable efficiency. We help customers keep resources in use for as long as possible, extracting the maximum value from them, and then recovering and regenerating products and materials at the end of their useful life.

Why ABB?

What's in it for youWe empower you to take initiative, challenge ideas, and lead with confidence. You’ll grow through meaningful work, continuous learning, and support that’s tailored to your goals. Every idea you share and every action you take contributes to something bigger.

ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities  qualified applicants will receive consideration for employment…