Medical Receptionist

Looking to join a supportive organisation offering a competitive salary and the chance to make a real difference to the local community?

This role offers the opportunity to bring your strong reception and administration skills to a fast-paced organisation while being part of a supportive and forward-thinking team.

In the Medical Receptionist role, you will be:

Acting as the first point of contact for customers, providing a warm and professional welcome
Managing digital triage queries and supporting patients to use new online systems
Handling enquiries, appointments, orders and samples efficiently and accurately
Using EMIS or similar clinical software, Microsoft Outlook, Teams and Calendar daily
Working closely with the administration team and offering support as required

Maintaining a calm, solution-focused approach and helping resolve issues in a positive manner

To be successful, you will need:

Strong reception and administration experience, ideally gained in a busy environment

Confident IT skills with the ability to pick up systems quickly (EMIS experience highly desirable)

Excellent communication skills and the ability to deal with conflict calmly and professionally

A proactive, problem-solving mindset and the ability to bring positivity to challenging situations

Strong organisational skills and the ability to multitask

This is a temporary role for 2–3 months initially with potential to become permanent. You'll be working 30–35 hours per week (full days Monday and Friday 8:30–5:30 with some flexibility, plus one additional full day and one half day), starting on £12.89 per hour, office-based in Conwy, with a start date early January.

If you are looking for a dynamic role where you can make a genuine impact from day one, we want to hear from you