Assistant Retail Manager

Assistant Retail Manager

Marie Curie is the UK's leading end‑of‑life charity. We are the largest non‑NHS provider of end‑of‑life care in the UK, the only provider across all four nations, delivering community nursing and hospice care across the country. Our retail stores play a vital part in helping us achieve our mission by bringing in significant revenue generation, building awareness and engaging local communities.

• Assist the Retail Manager in maximising sales by maintaining high standards of display and layout, ensuring proper stock rotation and securing realistic pricing on donated items.
• Research merchandising awareness, stay up‑to‑date with trends and competition.
• Maximise Gift Aid income and oversee the proper display and administration of bought‑in goods, ensuring minimal stock loss.
• Engage with customers and lead by coaching volunteers and staff to have great conversations with every customer, encouraging add‑donations for our charity and signing up for our loyalty scheme.
• Engage with the community to drive repeat custom, stock donation, volunteer recruitment and community involvement.
• Support the Retail Manager in recruiting and managing volunteers and ensuring all staff and volunteers follow Marie Curie procedures and guidelines.
• In the absence of the Retail Manager, take responsibility for the overall management and operation of the store.

• Previous retail experience, preferably in fashion/clothing.
• Experience with cash handling and financial management procedures (including completion of sales records).
• Strong interpersonal and communication skills, with a customer‑first attitude and the ability to communicate with tact and discretion.
• Ability to work well both independently and as part of a team.
• Good organisational skills and ability to prioritise workload, balancing competing demands.
• Understanding of health and safety procedures in a retail environment.
• Experience managing and motivating volunteers is desirable.

Vacancy type:
Permanent, part‑time

Location:

Cookstown Store

Salary: £13,333.32 per annum + benefits

Hours per week: 21 per week

Closing date: 1st December. We are reviewing applications as they are received.

• To apply, please send your most recent CV and a cover letter detailing your experience, how you meet the person specification and why you would like to work for Marie Curie.
• In this role you will have sole responsibility for the running of the store, which will involve lone working. Due to this, we are unable to recruit anyone for this role who is under the age of 18.

• 25 days annual leave (exclusive of Bank Holidays)
• Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
• Loan schemes for bikes, computers and season tickets
• Continuous professional development opportunities
• Industry‑leading training programmes
• Wellbeing and Employee Assistance Programmes
• Enhanced bereavement, family‑friendly and sickness benefits
• Access to Blue Light Card membership
• Subsidised eye care

Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering are suitable for their roles and are committed to safeguarding all our people from harm. We are dedicated to creating a safe place to work, a supportive and rewarding one. We are committed to a world where everyone can thrive and fulfil their potential.

We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences. We are a Stonewall champion. We are happy to accommodate any requests for reasonable adjustments. Please email any requests to [email protected].

Please contact us at [email protected] for more information or an informal chat.