Sales Manager

Description

At Coos Bay Toyota, a member of the Teton Auto Group, we are committed to an environment where the customer is always treated with respect and dignity. Growth is encouraged through diligence, teamwork & creativity. Above all, there is the highest standard of honesty and integrity when conducting business. If you have an interest in automotive and a desire to develop a career in the industry, apply today!

What We Offer

• Medical, Dental & Vision Insurance
• 401K Plan
• Paid time off and vacation
• Growth opportunities
• Paid Training
• Employee vehicle purchase plans
• Long term job security
• Health and wellness
• Discounts on products and services

Job Summary

The Sales Manager plays a critical leadership role in achieving dealership sales objectives by developing, coaching, and supporting a high-performing sales team. This position is responsible for driving sales performance, recruiting and retaining talent, maintaining operational excellence, and ensuring an exceptional customer experience.

The ideal candidate is a hands-on leader who thrives in a fast-paced dealership environment, leads by example, and is committed to continuous improvement, employee development, and customer satisfaction.

Requirements

Key Responsibilities Sales Leadership & Performance Management

• Establish and communicate clear monthly, weekly, and daily sales objectives.
• Monitor sales performance and implement action plans to achieve dealership goals.
• Analyze performance trends and identify opportunities for growth and improvement.
• Foster a results-driven culture with clear accountability and performance expectations.
• Actively participate in sales opportunities and assist associates in closing deals.
• Ensure CRM usage, follow-up activities, and customer engagement standards are consistently met.

Recruiting, Hiring & Staffing

• Maintain appropriate staffing levels to support dealership sales goals.
• Source, recruit, interview, and hire qualified Sales Associates.
• Build and maintain a strong pipeline of sales talent.
• Lead onboarding and retention initiatives to promote long-term employee success.
• Collaborate with dealership leadership and HR to execute recruiting strategies and workforce planning.

Training & Development

• Coach and develop Sales Associates through ongoing mentorship and performance feedback.
• Deliver and reinforce the dealership's customer-focused sales process.
• Conduct daily sales training meetings and ongoing role-play exercises.
• Ensure completion of manufacturer certifications and required training programs.
• Provide product knowledge training for both new and pre-owned inventory.
• Support career development and succession planning within the sales team.

Customer Experience & Sales Operations

• Lead a customer-first environment focused on delivering a best-in-industry experience.
• Ensure compliance with dealership sales processes and operating procedures.
• Participate in customer interactions, appraisals, negotiations, and deal structuring.
• Monitor inventory management practices and dealership merchandising standards.
• Ensure proper deal documentation, follow-up activities, and process compliance.
• Support coordination with Finance, Service, and other dealership departments to ensure a seamless customer experience.

Leadership Expectations

• Lead with professionalism, integrity, and accountability.
• Maintain a visible presence on the sales floor and showroom.
• Communicate effectively with employees, customers, and leadership.
• Promote a positive, respectful, and collaborative workplace culture.
• Manage performance through coaching, recognition, and corrective action when needed.
• Serve as a role model for dealership values and customer service standards.

Qualifications

• Previous automotive sales management experience preferred.
• Proven ability to lead, develop, and motivate high-performing sales teams.
• Strong recruiting, interviewing, and talent development skills.
• Demonstrated success in achieving sales and profitability goals.
• Excellent communication, interpersonal, and leadership abilities.
• Strong organizational and time-management skills.
• Experience with CRM systems and dealership sales processes.
• Ability to work flexible schedules, including evenings and weekends as needed.
• Valid driver's license and acceptable driving record.

Core Competencies

• Leadership & Team Development
• Sales Process Expertise
• Performance Management
• Customer Experience Leadership
• Recruiting & Talent Acquisition
• Coaching & Training
• Communication & Relationship Building
• Operational Excellence
• Problem Solving & Decision Making
• Professionalism &…