Specialist , Accounts Receivable

QXO is a leading distributor and installer of building products serving an $800 billion market. The company’s mission is to modernize the building products industry through advanced technology and a best-in-class customer experience. QXO is North America’s largest distributor and installer of insulation, the second-largest distributor of roofing products, the second-largest publicly traded distributor of lumber and building materials, and the largest distributor of waterproofing products.

The company is targeting $50 billion in annual revenue within the decade through accretive acquisitions and organic growth. For more information, visit

What you’ll do:

As a Specialist I, Accounts Receivable at QXO, you’ll support day-to-day accounts receivable activities by processing customer payments, maintaining account records, researching routine discrepancies, and helping ensure customer balances are accurate and current. You’ll work closely with customers, Credit, Sales, Finance, and other internal teams while developing your knowledge of QXO’s accounts receivable processes and systems. The ideal candidate is organized, detail-oriented, and committed to accuracy, customer service, and meeting recurring financial deadlines.

Accounts

Receivable Operations

• Process and maintain accounts receivable transactions accurately and timely
• Apply customer payments, credits, adjustments, and other transactions to appropriate accounts
• Review customer accounts for accuracy and identify routine discrepancies
• Research unapplied cash, short payments, over payments, and other basic account issues
• Maintain accurate customer account information within company financial systems
• Process routine account adjustments according to established procedures and approval requirements
• Maintain organized electronic records and supporting documentation
• Follow established Accounts Receivable policies and procedures

Cash Application and Payments

• Apply customer payments received through checks, ACH, wire transfers, credit cards, and other approved methods
• Match remittance information to appropriate customer accounts and invoices
• Research routine payment application discrepancies
• Identify missing remittance information and follow up with appropriate teams or customers
• Maintain accurate records of payment activity
• Escalate complex or unidentified payments appropriately

Customer Account Support

• Respond to routine customer questions regarding invoices, payments, balances, and account activity
• Provide invoice copies, statements, and supporting documentation as requested
• Research basic billing and payment discrepancies
• Coordinate with Sales, Credit, and other internal teams to resolve customer account questions
• Maintain professional and responsive communication with customers
• Escalate complex account concerns to more experienced team members or leadership

Reconciliation and Reporting

• Assist with customer account reconciliations
• Research outstanding balances and transaction discrepancies
• Support preparation and distribution of customer statements li>
  
  Assist with reviewing aging and accounts receivable reports
• Support month-end Accounts Receivable activities as assigned
• Maintain accurate documentation supporting account balances and transactions

Controls and Team Support

• Follow company financial policies, internal controls, and established AR procedures
• Maintain confidentiality of customer and company financial information
• Assist with audit documentation requests as needed
• Develop proficiency with company financial and AR systems
• Participate in training and continuous improvement activities
• Perform additional duties and projects as assigned

What you’ll bring:

• Strong attention to detail and commitment to accuracy
• Basic understanding of accounting or accounts receivable…