Software Test Specialist

Software Test Specialist – Natural Factors

We are hiring a Software Test Specialist to ensure our business applications, including Syspro ERP, are reliable, high‑performing, and fully aligned with user requirements. You will create and execute test cases, lead user acceptance testing with stakeholders, troubleshoot issues, and continuously improve our QA processes—while embedding our core value of Sustainability (people, planet, and profit) into every testing decision.

Permanent Full‑Time (40 hours) – Monday to Friday 8:00 am – 4:30 pm (flexible);
Hybrid

• Design, document, and execute comprehensive test cases for new and existing applications, with a focus on Syspro ERP and business‑critical processes.
• Collaborate with business stakeholders to lead User Acceptance Testing (UAT), ensuring requirements are fully met before go‑live.
• Identify, report, and troubleshoot defects across development and post‑production environments while maintaining clear communication with project teams.
• Build and maintain QA documentation, dashboards, and test scripts to drive continuous improvement in functionality, performance, and reliability.
• Contribute to cross‑departmental projects and computer systems validation (CSV) in a regulated cGMP environment, always aligning with our Core Value of Sustainability (people, planet, profit).

• A bachelor’s degree in Computer Science, IT, or equivalent combination of education and experience.
• Minimum 2 years of hands‑on software testing experience in Agile environments, including test case creation and defect management.
• Intermediate skills in SQL, Azure Dev Ops, and ERP systems (Syspro experience is a strong asset).
• Solid understanding of software quality assurance standards, project management basics, and regulated documentation practices (SOPs, cGMP).
• Excellent English communication, strong interpersonal skills, and proven ability to collaborate effectively across all levels of the organization.

• Great benefits (healthcare, health & personal spending accounts, wellness days, Employee & Family Assistance Program)
• Company provided RRSP
• Loyalty share program (based on service length)
• $300.00 per year to spend on company products
• Employee discount pricing
• Free onsite parking
• Exclusive discounts with various vendors
• Costco membership
• Community events
• Employee referral bonus program

Salary: $65,500 - $75,500 per year

• We’re much bigger than you think, 30+ natural health brands loved across North America
• Proudly Canadian owned & operated and a Certified B Corp company

Learn more about us here:

This position is open to all qualified applicants who are legally entitled to work in the country in which this job is located. Only electronic applications can be accepted. This position will close when a competitive candidate pool has been identified. All Internal applicants will be given priority for consideration for the first five business days that this position is posted.

After that five days, Internal applicants will be considered along with all other applicants; however, are guaranteed at minimum a call from the Talent Acquisition team.

Entry level

Full‑time

Quality Assurance

Wellness and Fitness Services

Coquitlam, British Columbia, Canada (Hybrid)