Computer Technology Specialist; Level I, II or III

Computer Technology Specialist (Level I, II or III) Please see Special Instructions for more details.

This is a Labor Intensive position which requires a drug and physical exam for employment.

Position Information Posting Number

S1282

This position is open to

Open to All Applicants

Job Title

Computer Technology Specialist (Level I, II or III)

Department

Information Technology

Position Type

Non-Exempt

Employment Status

Full-Time-Staff

Open Date

11/03/2026

Close Date

11/19/2026

Open Until Filled No

No

Position Summary Information

Job Description Summary

The purpose of this position is to provide on-site technical support to faculty, staff, and student relating to voice, data, first level network support, desktop support and hardware support. This is accomplished by providing desktop computer software, desktop software utilities, and peripheral support; performing telephone support; providing hardware support; conducting training and providing site direction of technical assistants; performing desktop security computer forensics;

and conducting intrusion detection system support. Other duties include set-up and support of registration cables, software, hardware, and printers; training new part-time staff on best practices deployed within the service group; performing research on new and emerging problems as needed; interfacing directly with staff, faculty and department heads; and attending meetings and workshops.

Minimum Qualifications

• Associates degree in electronics or computer related field.
• Level I (NINFTEN
  30217) – Grade 816:
  Experience in the installation, test, repair, maintenance and upgrading of computers, printers, peripherals, desktop applications, utilities, and operating systems.
• Level II (NINFTEN
  30192) – Grade 817:
  One (1) year experience in the installation, test, repair, maintenance and upgrading of computers, printers, peripherals, desktop applications, utilities, and operating systems.
• Level III (NINFTEN
  30193) – Grade 818:
  Three (3) years experience in the installation, test, repair, maintenance and upgrading of computers, printers, peripherals, desktop applications, utilities, and operating systems.

Required Job Knowledge, Skills, Abilities

• Excellent verbal and written communication skills with the ability to communicate effectively with technical and non-technical colleagues at all levels in the organization.
• Excellent interpersonal and customer service skills.
• Ability to work independently or in collaborative environment with limited to no supervision and able to handle unique, and sometimes challenging, situations.
• Proven team contributor, self-motivator and problem solver.
• Able to take ownership of issues by carrying out problem analysis to implement temporary or permanent fixes with the aim of restoring service to the customer as soon as possible; escalating incidents to other support teams where necessary.
• Maintain familiarity with emerging technologies for personal computer platforms.
• Ability to maintain a first-class level of customer service ensuring that all customers are treated efficiently and in an appropriate manner.
• This position requires the ability to work evenings and occasional weekends (Monday-Thursday 10 am – 7:30 pm and Friday 10 am – 3 pm).

Special Instructions to Applicants

This is a security-sensitive position. Employment resulting from this advertisement is subject to federal laws requiring verification of identity and authorization to work in the United States. Employment is contingent upon the successful completion of a criminal background check and reference checks. The College reserves the right to cancel, extend, or otherwise modify recruitment actions. Del Mar College is an Equal Opportunity Employer.

Upon request, reasonable accommodations will be provided to…