Computer Technology Specialist; Level I, II or III

Position: Computer Technology Specialist (Level I, II or III)
Position Information

Posting Number S1282 This position is open to Open to All Applicants Job Title Computer Technology Specialist (Level I, II or III) Department Information Technology Position Type Non-Exempt Employment Status Full-Time-Staff Salary Minimums:
Level I - $17.84;
Level II - $20.06;
Level III - $22.56 Open Date 11/03/2026 Close Date 11/19/2026 Open Until Filled

Position Summary Information

Job Description Summary

The purpose of this position is to provide on-site technical support to faculty, staff, and student relating to voice, data, first level network support, desktop support and hardware support. This is accomplished by providing desktop computer software, desktop software utilities, and peripheral support; performing telephone support; providing hardware support; conducting training and providing site direction of technical assistants; performing desktop security computer forensics;

and conducting intrusion detection system support. Other duties include set-up and support of registration cables, software, hardware, and printers; training new part-time staff on best practices deployed within the service group; performing research on new and emerging problems as needed; interfacing directly with staff, faculty and department heads; and attending meetings and workshops.

Minimum Qualifications

Associates degree in electronics or computer related field.

Level I

NINFTEN
30217 - Grade 816:
Experience in the installation, test, repair, maintenance and upgrading of computers, printers, peripherals, desktop applications, utilities, and operating systems.

Level II

NINFTEN
30192 - Grade 817:
One (1) year experience in the installation, test, repair, maintenance and upgrading of computers, printers, peripherals, desktop applications, utilities, and operating systems.

Level III

NINFTEN
30193 - Grade 818:
Three (3) years experience in the installation, test, repair, maintenance and upgrading of computers, printers, peripherals, desktop applications, utilities, and operating systems.

Required Job Knowledge, Skills, Abilities

• Excellent verbal and written communication skills with the ability to communicate effectively with technical and non-technical colleagues at all levels in the organization.
• Excellent interpersonal and customer service skills.
• Ability to work independently or in collaborative environment with limited to no supervision and able to handle unique, and sometimes challenging, situations.
• Proven team contributor, self-motivator and problem solver.
• Able to take ownership of issues by carrying out problem analysis to implement temporary or permanent fixes with the aim of restoring service to the customer as soon as possible; escalating incidents to other support teams where necessary.
• Maintain familiarity with emerging technologies for personal computer platforms.
• Ability to maintain a first-class level of customer service ensuring that all customers are treated efficiently and in an appropriate manner.
• This position requires the ability to work evenings and occasional weekends Monday-Thursday 10 am - 7:30 pm and Friday 10 am - 3 pm.

Preferred Qualifications Special Instructions to Applicants

This is a security-sensitive position. Employment resulting from this advertisement is subject to federal laws requiring verification of identity and authorization to work in the United States. Employment is contingent upon the successful completion of a criminal background check and reference checks. The College reserves the right to cancel, extend, or otherwise modify recruitment actions. Del Mar College is an Equal Opportunity Employer.

Upon request, reasonable accommodations will be provided to qualified individuals with disabilities throughout the application process. Del Mar College supports…