QC Auditor

American Games (504 34th Avenue Council Bluffs, IA) Monday-Friday (8:00 AM - 5:00 PM)

Inspect the Process. Identify Improvements. Make Quality Count!

Are you detail-oriented, analytical, and passionate about making sure processes are followed correctly and products meet the highest quality standards?

We're looking for a QC Auditor who enjoys investigating problems, identifying opportunities for improvement, and helping manufacturing teams maintain consistent quality and compliance.

In this hands‑on position, you'll conduct internal audits, evaluate manufacturing processes, review customer‑specific quality requirements, and help strengthen procedures that support accurate and efficient production.

You'll also play an important role in developing Standard Operating Procedures (SOPs), Work Instructions (WIs), and employee training materials, helping ensure employees have the tools and knowledge needed to perform their jobs successfully.

If you enjoy analyzing processes, solving problems, maintaining accurate documentation, and making a measurable difference in manufacturing quality, this could be a great opportunity for you!

As a QC Auditor, you'll evaluate manufacturing processes, identify quality concerns, verify corrective actions, and support continuous improvement initiatives while maintaining established company, customer, and regulatory standards.

• Conduct internal process and workstation audits to verify compliance with quality standards, operating procedures, customer specifications, and regulatory requirements.
• Perform customer‑specific and lottery quality audits, reviewing product identification, shredding and destruction procedures, skid contents, labeling, banding, and finished product quality.
• Develop, review, and maintain SOPs, Work Instructions, and employee training materials, including instructional videos, to support consistent manufacturing practices.
• Identify and document process deficiencies, quality concerns, inconsistencies, and opportunities for improvement throughout manufacturing operations.
• Monitor and verify corrective actions resulting from audits, Returned Material Authorizations (RMAs), and internal quality concerns to ensure effective resolution.
• Analyze recurring defects, quality trends, and process performance to identify root causes and recommend preventive measures.
• Collaborate with Production supervisors, machine operators, Quality Control employees, and other departments to strengthen quality practices and improve process consistency.
• Maintain accurate audit schedules, inspection findings, reports, corrective action records, and supporting documentation to ensure traceability and audit readiness.
• Assist with employee training and verify understanding of established procedures, quality standards, and work instructions.
• Communicate audit findings and quality concerns clearly, objectively, and professionally to appropriate employees and management.
• Support continuous improvement initiatives that help reduce defects, improve efficiency, and strengthen compliance.
• Maintain confidentiality when handling customer specifications, lottery production information, audit findings, and proprietary manufacturing procedures.
• Other duties as required.

We're looking for someone who is detail-oriented, organized, analytical, and comfortable evaluating processes, documenting findings, and working with others to improve quality standards.

• Experience or knowledge of quality control, quality assurance, manufacturing inspections, or process auditing.
• Understanding of manufacturing processes, quality standards, inspection procedures, and compliance requirements.
• Ability to conduct audits, identify process…