Operational Support Assistant

Join to apply for the Operational Support Assistant role at Coventry City Council
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• Open and fair:
  We are fair, open, and transparent.
• Nurture and develop:
  We help and encourage everyone to be their best and do their best.
• Engage and empower:
  We talk and listen to others, working together as one.
• Create and innovate:
  We embrace new ways of working to continuously improve.
• Own and be accountable:
  We work together to deliver the best services for our residents.
• Value and respect:
  We put diversity and inclusion at the heart of all we do.

We value diverse perspectives and experiences and are striving to create a workplace culture that is inclusive, is accepting of all and is free from discrimination and bias.

Join us at Coventry City Council on our remarkable journey to shape a brighter future for the city's children, young people and families! As a 'Good' Local Authority, we strive for excellence and place children and young people at the heart of our practice.

In our Professional Support Service, you'll play a vital role, supporting Children’s Services on an administrative basis, you'll contribute significantly to Children's Services, ensuring positive outcomes for vulnerable children and families. Join our passionate and dedicated team, and together, let's make a meaningful impact on the lives of Coventry's children!

The Operational Support Assistant will be supporting Children’s Services across 8 Family Hubs in Coventry. You will provide administrative support, including front‑desk duties, greeting visitors, handling calls, managing bookings, inputting and updating electronic management recording systems, and other tasks as appropriate. Flexibility to travel between locations is required.

Providing administrative support to the 8 Family Hubs, managing front‑desk operations, handling calls and visits, maintaining electronic records, and performing additional tasks as needed.

• Self‑starter
• Strong organisational and time‑management skills
• Thrives in a busy and diverse environment
• Great attention to detail with excellent written and verbal communication skills

All candidates must have the Right to Work in the UK. We are currently not offering sponsorship for this role. This post is exempted under the Rehabilitation of Offenders Act 1974 and is conditional upon a satisfactory DBS check.

• Members of the Armed Forces and veterans
• Those currently in care or previously in care
• Individuals who consider themselves disabled or have a long‑term health condition

Does this sound like you? Then we want to hear from you! Contact us for an informal discussion about the role on Abi or D

If you need help or support to complete your application, please visit our accessibility page to see how we can assist you.

Coventry has a proud, innovative and creative spirit that throughout its history has seen communities come together to tackle problems and bring about real social change. We are cutting‑edge, challenging, youthful, vibrant and diverse. At Coventry we are committed to excellence in everything we do. With around 5,100 staff from a range of different backgrounds, our aim is to recruit and develop talented people who focus on our customers, take responsibility, work together and find better ways of doing things.

• G2 Operational Support Assistant Updated JD Nov
• Coventry City Council Application