Estates Services Support Coordinator

Location: Tile Hill

Job title:

Estates Services Support Coordinator

Location:

Coventry, CV4
Contract Type:
Permanent
Weekly

Hours:

Full Time
Salary: £28,923

Job Purpose

We are seeking an Estates Services Support Coordinator to provide comprehensive administrative and clerical support to a busy Estates & Services function. This role plays a key part in supporting operational teams, ensuring effective coordination, accurate record keeping, and high standards of service delivery.

Key Responsibilities:

Provide administrative support across Estates & Services teams
Take and prepare meeting minutes, letters, and general correspondence
Set up and maintain office systems to support effective service delivery and accurate record keeping
Monitor work plans and action plans, updating progress and chasing outstanding actions
Prepare reports, presentations, policies, and management documents using Word, Excel, and Power Point
Manage diaries and organise meetings using Outlook or equivalent systems
Provide general clerical support including reception duties, post handling, filing, photocopying, and stationery management
Maintain and monitor records across estates, performance, and asset management systems
Produce daily, weekly, and productivity reports as required
Maintain accurate staffing records including sickness and annual leave
Process invoices, payments, uniform/PPE orders, and maintain accurate logs
Run performance monitoring reports and support trend analysis
Raise and close works daily and support operational tracking
Deal with customer and tenant enquiries, including arranging appointments for services such as pest control or bulk waste removal
Liaise with internal departments and external contractors to ensure matters are dealt with promptly
Ensure GDPR compliance, confidentiality, and secure handling of sensitive information
Provide cover across the admin team during sickness and holiday periods
Undertake any other duties appropriate to the role as required

Candidate Profile

Experience in an administrative role within housing, estates, or a similar operational environment
Strong IT skills, including Microsoft Office (Word, Excel, PowerPoint, Outlook)

Experience of working to targets and supporting performance monitoring
Confident and professional communication skills, both written and verbal
Ability to work independently and manage competing priorities
Good understanding of data protection, confidentiality, and GDPR
Awareness of equality, diversity, safeguarding, and health & safety principles

If you are interested in this position and meet the above criteria, please send your CV now for consideration.

If you require any additional information regarding the position, please call Lewis at Service Care Solutions on (phone number removed) or send an E-Mail to (url removed)