Income Officer

Apply for the Income Officer role at German Villarreal, Financial Advisor
. This is a full‑time, fixed‑term contract position (up to October 2026) working remotely, with a weekly allocation of 37.5 hours.

Working Hours:

08:00 – 22:00 shift pattern.

Salary: £25,883 per annum.

• Review rent and service charge accounts, contacting customers via phone or digital channels.
• Identify reasons for non‑payment and provide tailored support/advice.
• Handle sensitive conversations with resilience and empathy.
• Manage a caseload, offer benefit advice, discuss repayment options, and agree sustainable arrangements.
• Ensure customers understand actions required to resolve debt issues.

• Previous experience within Social Housing.
• Ability to work a varied shift pattern between 08:00 and 22:00.

If you are interested in this role, please apply now or contact Harry Rigby at the Sellick Partnership Derby office for more information.

Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. We assess applications based on the experience and skills evidenced on the CV, and all salaries are a guide. For details on how personal data may be used, review our data processing notice on our website.