Customer Service Representative​/Trainee Account Manager

Customer Service Representative / Trainee Account Manager (M/F/D) at Fastenal Europe. Salary £25,500 per annum. Excellent in-house training and future prospects. Over 95% of employees are promoted from within.

Location:

Coventry. This role offers a long-term career path with potential progression into managerial or senior sales roles.

• Customer Services:
  Handling incoming calls, answering emails, identifying and evaluating customers’ needs to deliver satisfaction; going the extra mile to engage customers; purchasing stock; general operations in the POS; communicating with colleagues; providing customers with updates. IT skills would be advantageous.
• Warehouse:
  Picking, packing, receiving, cycle counts, managing shipping and processing goods; general warehouse operations. Forklift licence would be a big plus but can be obtained on-the-job.

• Full UK driving licence is required; you would be driving a company van.
• Experience in warehouse and/or customer service preferred; ability to thrive under pressure and deliver exceptional customer service.
• IT skills are advantageous.
• Forklift licence is a plus (can be obtained on-the-job).

• Salary: £25,500 per annum
• Excellent in-house training and future prospects; over 95% of employees promoted from within
• Free parking
• 20 Days Holidays plus 8 Bank Holidays
• Auto-enrolment pension
• Monthly bonus after probation period
• Excellent long-term prospects and progression opportunities
• International travel and training events
• Forbes recognitions:
  World’s Best Employer 2018;
  World’s Most Innovative Company 2016
• Opportunity to build a career with a well-established company