Customer Service and Sales Advisor RD

Customer Service & Sales Advisor

Location : Coventry (on site)

Salary : £25,396.80 basic + great Commission (£27,800 OTE)

We are recruiting for a well-established business with a fun, friendly team looking for a Customer Service and Sales Advisor. With a generous commission scheme, this role blends customer service and sales, handling inbound calls and live chat enquiries.

• Handle incoming calls and assist customers via live chat
• Offer impartial advice on various options
• Convert enquiries into bookings
• Update records in our CRM system
• Process amendments and cancellations for existing bookings

• A friendly, upbeat personality
• Strong experience in phone-based customer service or sales
• Excellent customer service skills
• Motivated and calm under pressure
• Great phone manner
• Availability Monday
  -Friday (9 am - 5.30 pm or 10.30 am - 7 pm), plus one in three Saturdays (9 am-5 pm)

• Salary £25,396.80 basic + great Commission (£27,800 OTE)
• Birthday leave
• Agent rates on selected packages
• Free tea, coffee, and Pick & Mix sweets
• Generous workplace pension scheme
• Dress-down work environment
• Familiarisation visits
• Social events and fun team activities
• Free on-site parking and free gym membership
• Paid expenses for personal fitness challenges
• 50% discount on certain experiences

Apply now.