Credit Control Administrator

We are proud to be partnering with an award winning organisation, who are looking to appoint a Credit Controller on a temporary basis for eight weeks, with the likelihood of extension.

This will be a full time position based in Coventry, with hybrid working policy (2 days in the office) and an hourly rate of £16.50 per hour via an Umbrella company.

The ideal candidate will have experience of managing their own ledger and running aged debt reports.

• Preparing appropriate documentation to instruct an external agent
• Preparing bad debt write off file in line with approval matrix
• Monitoring Collections inbox and work emails in a timely manner
• Raising credits and making sure they are worked on continuously to avoid any backlogs
• Dealing with customers queries promptly and collaborating with other internal departments to resolve queries raised by customers
• Collecting payment by phone, email, and letters – keeping records of customer’s files
• Ensuring Collections Team Leader & Head of Credit is aware of potential issues associated with any risky customers

• Experience managing a ledger
• Experience running aged debt reports
• Confident with XLookups and Pivot Tables

• Hybrid working (3 days WFH and 2 in office)
• Flexible working days

• 37.5 hours per week
• Monday – Friday, 9am-5pm

Please note that you require recent experience to apply for this role.