Registered Service Manager

Registered Service Manager – ap-centras s.r.o.

We are looking for an experienced CQC Registered Service Manager within our Midland services to lead, develop and manage a team delivering person‑centred support to individuals in shared supported living properties and tenancies.

• Provide positive leadership, direction and management of support services across the Midland area.
• Ensure the delivery of robust business and financial performance through efficient use of all available resources.
• Plan, schedule and implement individual care and support in partnership with the Service Team.
• Ensure the highest standard of care is delivered by a skilled, motivated and client‑focused team.
• Maintain quality assurance and compliance across all services, exceeding external regulatory and contractual requirements.

• CQC registration and registration as a Service Manager.
• Depth knowledge and experience in a health or care setting supporting service users of moderate to complex needs within supported living and multi‑occupancy living.
• Minimum 2 years supervisory/management experience within a relevant care setting.
• Track record of working within services for people with learning disabilities and autism.
• Good knowledge of CQC KLOE, Inspection Framework and Statutory Requirements.
• Responsible for ensuring and maintaining good governance and mandatory compliance across all services.
• Financial responsibility and reporting to Head of Operations or equivalent.
• Experience of Supported living services, Outreach Support and Domiciliary Care.
• Excellent communication and organisational skills.
• Leadership qualities.
• IT literate.
• Person‑centred approach.
• Full UK driving licence.

• Accredited training giving you the knowledge and skills to deliver a first‑rate job.
• Access to training bursaries.
• A minimum of 33‑days paid holiday a year, including bank holidays (pro‑rata for part‑time staff).
• Employer contributory pension scheme.
• A free Employee Assistance Programme (including a medical helpline, telephone and face‑to‑face counselling, debt, financial and legal information).
• Life cover 2 × Annual Salary.
• Refer a Friend Incentive £250 Bonus (terms and conditions apply).

Real Life Options are an equal opportunities employer. We seek to recruit, train and promote the best person for the job, to make full use of the talents and resources of all our people and to craft a working environment free from unlawful discrimination, victimisation and harassment in which all individuals are treated with dignity and respect.

If you have a disability, a learning difficulty, a medical condition or individual need that you believe may affect your performance in selection, we will be happy to make reasonable adjustments to our processes to enable you to perform at your best, so please let us know.