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IT Support Technical Support

Hybrid 1st​/2nd Line MSP Support Analyst

Job in Coventry, West Midlands, CV1, England, UK
Listing for: Xact Placements Limited
Full Time position
Listed on 2025-12-20
Job specializations:
  • IT/Tech
    IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 80000 - 100000 GBP Yearly GBP 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A Managed Service Provider near Coventry is seeking a proactive 1st/2nd Line Support Analyst to provide essential remote and on-site support. In this role, you will take ownership of support tickets, ensuring clear communication and documentation. With a strong focus on service delivery, you will diagnose and resolve issues while contributing to continuous improvement initiatives. Ideal candidates will have prior service desk experience and a solid understanding of Windows and networking basics.
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