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HelpDesk/Support Technical Support

Estates Helpdesk Lead: Drive Service Excellence

Job in Coventry, West Midlands, CV1, England, UK
Listing for: Severn Trent
Full Time position
Listed on 2025-12-30
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support
Job Description & How to Apply Below
A leading water company in the United Kingdom is seeking an experienced Helpdesk Manager to lead their Property Helpdesk team. In this role, you will ensure responsive and customer-focused support, manage service requests, and maintain compliance with service level agreements. The ideal candidate should have proven experience in managing a service desk, strong leadership skills, and familiarity with property management systems.

Excellent benefits and a commitment to sustainability are offered.
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