Infrastructure Engineer - End User Support

Exciting Opportunity:
Join Our Dynamic Team as an Infrastructure Engineer - End User Support

Huge organisation offering extensive training and career development

Based in Coventry - On-site 5 days a week

Do you want to work for one of the largest companies in the UK who are investing in their technology and their people? Want to develop your career in and a supportive environment where you'll be given training from day one? Are you an IT enthusiast with a passion for delivering exceptional user experiences? If so, this could be the perfect opportunity for you!

The company is seeking a talented Infrastructure Engineer to join their thriving End User Support team.

What you'll be doing?

As an Infrastructure Engineer, you'll take ownership of the end-to-end device lifecycle across the organisation. This will involve:

• Registering and tracking new hardware in the CMDB and asset management systems
• Building and configuring devices to meet business requirements
• Deploying equipment to colleagues and ensuring a smooth handover
• Coordinating the secure decommissioning of legacy devices with our third-party partner
• Providing hands-on support for colleagues during hardware setup and resolving any issues quickly

You'll collaborate with teams across the business and work closely with specialists, playing a key role in delivering a successful programme and shaping process improvements along the way.

Key Skills & Experience

• Microsoft Products:
  Windows 11, Teams, One Drive, Office 365, Bit Locker
• SCCM:
  Task sequences, device management, application deployments (desirable)
• Intune:
  Device management (we're transitioning from PXE to Intune)
• Active Directory
• Service Now (desirable)

What's in It for You?

• Competitive salary based on experiences
• 28 days holiday plus bank holidays, with a holiday buy/sell scheme
• Annual discretionary bonus (up to 20% based on company performance)
• Personal pension with matched contributions
• Life assurance (6x annual salary)
• A supportive environment with training from day one and opportunities to grow your career

Guidant, Carbon
60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.