Web Development Officer

An exciting opportunity has arisen for a new Web Development Officer within the Digital Services Systems team. As a Web Development Officer, you will play a key role in transforming the digital experience for Coventry City Council's customers, staff and Coventry residents. Working within the Systems Team in Digital Services and stakeholders from across the organisation, you will plan, develop, and deliver web solutions that improve how residents, partners, and staff interact with the Council online.

• Managing and delivering web development projects using a mixture of low‑code platforms and professional development technologies from initial planning through to implementation, ensuring all work meets time, budget, and quality targets.
• Providing technical expertise in web development, ensuring all solutions comply with accessibility and security standards.
• Managing the integration of the Council's website with other technical systems, such as Customer Relationship Management and mapping systems.
• Ensuring processes are in place to test and maintain changes, managing releases, and ensuring effective handover to operational teams.
• Keeping up to date with the latest government digital initiatives and best practices, feeding these into the Council's digital strategies.

You’ll work closely with colleagues across Digital Services and other Council departments, as well as external partners, to deliver high-quality digital services that make a real difference to the people of Coventry. This is an excellent opportunity for an individual with a passion for web development to shape how services are delivered to residents of Coventry and City Council staff.

All candidates must have the Right to Work in the UK. We are currently not offering sponsorship for this role.

As a Web Development Officer, you will be working in an agile environment, designing and developing online services used by both staff and citizens of Coventry. We utilise a mixture of low‑code platforms and fully developed systems to provide the best solution for our users. This includes the use of the Granicus gov Service (Firmstep) and Microsoft 365 low‑code platforms, whilst making the most of Microsoft's .NET,

SQL, and Azure development platforms in order to build solutions and integrate our many back‑office systems. You will be highly motivated and able to work and prioritise development projects independently whilst working in multi‑disciplined project teams with colleagues in the Systems Team and wider organisation to create high‑quality solutions that make a real difference to our users. As part of this, you will be required to take a lead on development projects, attend meetings with stakeholders, investigate continual improvement opportunities and learn new development technologies to best fit the solution.

Experience of the platforms we use (particularly Granicus gov Service) is advantageous but not essential.

• Open and fair:
  We are fair, open, and transparent.
• Nurture and develop:
  We help and encourage everyone to be their best and do their best.
• Engage and empower:
  We talk and listen to others, working together as one.
• Create and innovate:
  We embrace new ways of working to continuously improve.
• Own and be accountable:
  We work together to deliver the best services for our residents.
• Value and respect:
  We put diversity and inclusion at the heart of all we do.

We value diverse perspectives and experiences and are striving to create a workplace culture that is inclusive, is accepting of all and is free from discrimination and bias. Coventry City Council's ICT & Digital service is a busy, vibrant and innovative service responsible for delivering key enabling and transformational services for the wider organisation, city and external partners. In a nutshell we provide the organisation with the digital technology, be that laptops or systems, to enable people to do their jobs in a modern and efficient way.

Our work spreads beyond the Council and to the wider City and region through our Digital Coventry strategy. This is a strategy which looks outside of the organisation…