Assistant Aftersales Manager

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Stellantis &You is an integral division of Stellantis, a premier global automotive manufacturer renowned for its array of iconic brands, including Abarth, Alfa Romeo, Citroen, DS, Fiat, Fiat Professional, Jeep, Peugeot, and Vauxhall. We are committed to fostering individual growth and recognise the hard work, flexibility, and commitment of our people so we offer an industry leading benefits package alongside our competitive basic salary and performance bonus.

• A highly competitive monthly performance bonus OTE £45,500
• Manufacturer owned dealership opportunity.
• Company Car Scheme:
  Up to two company branded vehicles with insurance, servicing and breakdown & tyre cover included!
• Company Discounts:
  Exclusive discounts on new cars and a range of aftersales services, including MOT, body shop, parts, services, and tyres.
• Pension:
  Employer contribution of up to 7%.
• Annual Holiday:
  Start with 22 days, increases to 26 with continued service, plus bank holidays.
• Single Private Medical
• Reward Gateway:
  Access to a comprehensive discount portal with over 500 deals.
• Family‑Friendly Policies:
  Enhanced maternity, paternity, and adoption leave provisions.
• Employee Assistance Programme:
  Counselling, practical information, and digital resources.
• Occupational Health:
  Commitment to the highest degree of physical, mental, and social well‑being.
• Personal Accident Insurance:
  Worldwide personal accident cover.
• Training Opportunities:
  Access to training initiatives and e‑learning resources.
• Shared Incentive Plan:
  Opportunity to invest in the Stellantis Group.
• Health Cash Plan:
  Members can claim a percentage of daily health expenses.
• Paid sick leave upon completion of probationary period.

This exciting new opportunity in Coventry is a chance to become a key member of our dealership team as an Aftersales Manager, engaging the team to deliver commercial results and exceptional customer service.

• Drive performance of the workshop technician team to maximise efficiency, sales hours, and first‑time fix.
• Lead the behaviour of the customer‑facing team to maximise upsell while maintaining exceptional customer service.
• Adopt new digital systems and processes as part of our digitalisation strategy.
• Develop the skills, knowledge and career progression of team members.
• Optimise operational processes within the Customer Journey, such as Vehicle Health Checks.
• Ensure compliance with group financial processes, DVSA MOT and relevant Health & Safety regulations.
• Make an impact across the department and whole dealership.

To excel in this role you need to have previous experience working in a busy dealership environment.

Stellantis is an equal opportunity employer. We are committed to equal employment opportunity and equal pay regardless of race, colour, religion, sex, national origin, sexual orientation, disability, or gender identity. Stellantis is also accredited with the Defence Employer Recognition Scheme (ERS) Gold Award, recognising support to the armed forces community.

Please contact our recruitment team if you would like to discuss anything further or if you require any form of reasonable adjustments for any part of the recruitment process.