Service Manager

Values-Driven

A commitment to embodying Millennium Support's values in all aspects of the role.

• Lead by Example:
  Demonstrate responsibility and accountability in decision‑making.
• Be Present:
  Maintain a clear presence through walk‑arounds, observations, and active listening.
• Strategic Management:
  Handle long‑term goals and purposes of the service with clear communication and accountability.
• Develop Potential:
  Foster the growth of Deputy Managers and Team Leaders through personal development and mentoring.
• Upskill Teams:
  Ensure your team is equipped with the knowledge and skills to provide the best support possible.
• Inclusive Culture:
  Promote a service culture where everyone is included and aware of their impact.

• Experience in Positive Behaviour Support (PBS) and thrive in empowering teams under pressure.
• Proven leadership in a managerial role within health and social care settings.
• Minimum Level 4 qualification (or equivalent) with a commitment to achieving Level 5.
• A driver's licence and access to a vehicle.
• Strong verbal and written communication skills, with the ability to engage effectively with all stakeholders.
• Innovative and proactive in developing the service.

Salary: £38,000 – £42,000 per annum

Annual Leave: 25 days plus bank holidays

• Lead and Inspire:
  Oversee the delivery of high‑quality, compliant support services across Coventry and Warwickshire.
• Empower Teams:
  Drive the organization's values by making a difference, being inclusive and responsive, and developing potential.
• Innovate:
  Foster a culture of creativity and resilience, ensuring the best outcomes for those we support.

• Ongoing Training & Development:
  We invest in your growth with continuous learning opportunities.
• Senior Leadership Support:
  Benefit from guidance and support from our dedicated Senior Leadership Team.
• Generous Annual Leave:
  Enjoy 25 days of leave plus bank holidays.
• Life Assurance & Cycle2
  
  Work Scheme:
  Secure your future and stay healthy.
• Company Pension:
  Plan for your retirement with our pension scheme.
• Blue Light Card:
  Enjoy exclusive discounts and offers.
• Employee Assistance Programme:
  Access personal and everyday advice on child support, financial guidance, mental health, and well‑being.

Millennium Support is a dynamic, values‑driven, and innovative provider, supporting people with complex histories to live independently in the community. We are dedicated to providing top‑notch therapeutic support in the right environment, offering the right opportunities to fulfil people's lives.