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Program / Project Manager Operations Manager

Director of Customer Experience & Service Strategy

Job in Coventry, West Midlands, CV1, England, UK
Listing for: SF Recruitment
Full Time position
Listed on 2026-01-03
Job specializations:
  • Management
    Program / Project Manager, Operations Manager
Salary/Wage Range or Industry Benchmark: 120000 GBP Yearly GBP 120000.00 YEAR
Job Description & How to Apply Below
A growing business in Coventry is seeking a Customer Services Director to lead strategic initiatives and drive improvements in customer service. This permanent, hybrid role offers a salary of up to £120,000 plus a £6k car allowance and a potential 20% bonus. The ideal candidate will have a background in operational management, digital transformation, and a strong customer-centric mindset, along with excellent leadership skills to motivate large teams.
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