FOH Team Member

FOH Team Member at Charles Wells

We are looking for talented, motivated and passionate Front of House staff to join our team in delivering an exceptional customer experience and a mouth‑watering food offering.

• Taking responsibility for the customer journey, ensuring their experience is second to none
• Taking accurate orders and working closely with kitchen staff
• Ensuring payments and receipts are correct
• Confidently recommending menu and drinks offerings
• Observing service and standards and reporting any incidents or issues
• Being a supportive and proactive team member

• Previous experience working front of house in a hospitality or customer‑facing environment
• Enthusiasm and passion for food and beer
• The ability to deliver excellent customer service and great teamwork in a fast‑paced and pressurised environment
• A result‑driven and ambitious individual keen to develop your career and grow with us
• Must be over 18 to serve alcohol on the bar

• £8.50 – £12.21 per hour + tips
• 28 days holiday
• Company pension scheme
• Retail and beer discounts
• Fun culture surrounded by a supportive team
• 50% off food on shift
• Refer a friend bonus
• Employee assistance programme
• Benefits portal
• Career development programme
• 30% dining discount on all managed houses
• Great working environment and great prospects!

Entry level

Full‑time

Management and Manufacturing

Industry: Food and Beverage Services