Customer Delivery Driver Cross Point Extra

Availability Window

• Sun 13:00:00 - 23:00:00
• Mon 13:00:00 - 23:00:00
• Tue 13:00:00 - 23:00:00
• Wed 13:00:00 - 23:00:00
• Thu 13:00:00 - 23:00:00
• Fri 13:00:00 - 23:00:00
• Sat 13:00:00 - 23:00:00

Our Customer Delivery Driver rate of pay starts from £13.35 an hour; this increases to £14.56 for stores inside the M25. Additional payments may also apply depending on location.

It is our policy to offer new colleagues a minimum of 16 guaranteed hours each week. If you would like to work fewer hours (to a minimum of 12) we are happy to consider that as well.

The table below shows the periods of time in the week we would like you to be available – the availability windows. We will schedule your contracted hours within these times, and you will receive three‑weeks’ notice of your shifts. If the times you are available to work closely match, but are not exactly the advertised times, we would still love to hear from you.  

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As the face of Tesco out on the road, you will deliver all the way from Lands’ End to John O’Groats. Your Customer Delivery Drivers meet and talk to different customers in their homes every day – a role that is more about helping others and delivering great service with a smile.

It is a hands‑on, physical and full of variety role. No two shifts are ever the same, and our customers look for help in all kinds of ways. For most of the day you will feel like your own boss, delivering to your customers but there is always a team of Managers and colleagues back at base ready to support you when you need them.

Whether you are looking for flexibility to suit your current lifestyle, job stability or an opportunity to change career direction, everyone is welcome at Tesco.

• Deliver your part of our customer shopping trip by keeping the van and trays clean, tidy and organised.
• Leave the back yard clean, tidy and clear of rubbish, and pick up litter as you see it.
• Ensure trays are washed as part of the tray wash process.
• Load the van as required, checking the van for roadworthiness.
• Talk to the customer about any changes to their order, including short‑code items and substitutions, offering a refund for anything they are unhappy with.
• Take care of products and deliveries as if they were your own.
• Explain to the customer that they will not be charged any more for their substitutions.
• Deliver during the customer’s time slot.
• Call the customer before arriving at their property if early.
• Call the store or centre if running 30 or more minutes late.

• Build relationships with colleagues to create team spirit, working together to make sure our store is the best it can be for customers.
• Be warm and welcoming in interactions with customers and colleagues, taking time to understand the customer and say "Thank you."
• Act quickly to respond to the changing needs of our customers and embrace change within my store.
• Be energetic and driven to deliver beyond expectations, integrating home and work to achieve a balance that is right for you.
• Share ideas with your Manager and other colleagues on how we can improve our store for customers.
• Hold a valid UK / EU / EEA driving licence (Full or Automatic) for at least 12 months with no more than 3 penalty points.

Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus bank holidays).

You can request flexible working from day one.

Get 10% off and 15% at pay‑day weekends – save up to £2 a year with your Colleague Clubcard, plus an additional card to share with family outside your home.

Access to free wellbeing services with a range of resources to support your mind, body and life.

Life cover of five times your pay and an award‑winning pension with matching contributions up to 7.5%.

Benefits to suit you – choose what you use, from discounts and shares to cycle‑to‑work schemes.

Uniform provided and policies to support you for all of life’s moments, big and small.

Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds. For more information about our colleague networks .

to read more about the benefits we have…