Trade Counter Assistant​/Driver

Eurocell Plc is the market leader for uPVC products within the building industry and we are currently recruiting a Trade Counter Assistant / Driver to join our team.

Role: Trade Counter Assistant / Driver

Hours: 22 per week (permanent) – Monday to Friday 7:00‑16:30;
Saturday 8:00‑12:00 on a rota.

Location: Site‑based

Salary: £27,936 basic per year (pro‑ratio); OTE up to £31,536 per year.

• Christmas shutdown period
• Occasional Saturdays on a rota basis
• No Sunday opening of branches
• Branches close at 16:30 on weekdays – supporting work/life balance
• FREE Healthcare plan for all employees
• Exceptional monthly Branch Bonus
• Industry‑leading induction and training programmes
• Excellent opportunities to grow and progress your career

• Hands‑on, lead‑by‑example work closely with Branch Manager and Supervisor in day‑to‑day operations
• Responsible for trade counter sales to meet targets, confidently communicating product knowledge to customers
• Provide exceptional customer service and support to new and existing customers
• Pick, load, and deliver products to customers via Eurocell’s 3.5 tonne flatbed trucks and LWB vans
• Responsible for route planning, safe driving, and maintaining the company vehicle
• Support Branch Manager with actions and activities on time, in full
• Comply with Health & Safety, company policies and procedures
• Ensure excellence in customer service, operational standards and branch sales targets are achieved
• Support the delivery of sales targets while developing and maintaining positive customer relationships
• Assist with the delivery of branch operations
• Provide support and assistance to branch colleagues as required
• Maintain branch standards – warehouse and stock management, front‑of‑house cleanliness and point‑of‑sale

• Passion and energy to deliver exceptional customer service and achieve business targets
• Hands‑on, customer‑focused approach; confident and happy to serve customers and proactively engage with potential future customers
• Commercial mindset to drive sales and maximise margins while ensuring customers walk away happy
• Good organisational skills; ability to prioritise and use own initiative
• Confident IT user with experience of MS Office and industry‑standard software such as SAP
• A full and valid driving licence is essential; a FLT licence would be a distinct advantage
• Previous branch stock‑take experience would be a distinct advantage
• Comfortable working in a small team and, on occasion, alone
• Experience in a similar role – preferably in a trade / builders merchant / retail, glazing or uPVC environment – would be a distinct advantage

• Competitive basic salary
• Excellent monthly bonus scheme
• 25 days holiday plus statutory holidays (normally 33 days total per year)
• Free Healthcare plan for all employees
• Enhanced Maternity and Paternity benefits
• Free Life Assurance Plan of 3× your annual salary
• Christmas shutdown
• Option to join the Eurocell Share Save Scheme at discounted rates, and share in company success
• Company Pension Plan
• Employee discount on Eurocell products
• Discounts across many well‑known online and high street retailers
• Blend of training – e‑learning and on‑the‑job training to help your career development
• Care First Employee Assistance Programme – available 24 h, 365 days a year for confidential support and advice
• Colleague Referral Programme – we pay you for successful referrals
• Excellent opportunities to grow with us and progress your career

• Seniority level:
  Entry level
• Employment type:
  
  Part‑time
• Job function:
  Management and Manufacturing;
  Retail