Telesales Academy

Kite Packaging runs an established Telesales Academy within our Coventry-based E-Commerce division, designed for individuals looking to build a successful career in sales. This structured programme is ideal for ambitious candidates seeking professional development and long-term growth.

Founded in 2001 with a unique vision and an employee-ownership philosophy, Kite Packaging began as a greenfield start-up and has grown rapidly to become one of the UK’s leading packaging distributors. Now a £168 million business, we continue to grow our 40-strong call centre sales team through the Academy.

We are seeking motivated, hard-working individuals with excellent communication skills, drive, and determination - those who will thrive in a fast-paced, professional, and supportive environment.

As part of the Telesales Academy, successful candidates will receive comprehensive training and continuous support. Upon completing the 6-month programme, graduates will be offered a permanent role within our call centre team.

• Strong communication and interpersonal skills
• A good standard of education
• Numerate and computer literate
• Proactive and able to use initiative
• Quick-thinking and accurate under pressure
• A collaborative team player
• Target-driven and results-focused
• A proven track record of achievement in education or employment

This is a full-time role, working Monday to Friday, 8:30am to 5:30pm, with a strong focus on work-life balance.

Here's what you can expect:

• Comprehensive training including coaching and ongoing support
• A fast-paced, engaging work environment that's both professional and enjoyable
• Clear career development opportunities for motivated individuals
• 22 days holiday per year, increasing by one day each year up to 25 days, plus statutory holidays. You can also buy or sell up to 3 days of holiday annually
• After 6 months:
  • Life insurance
  • Company pension scheme
  • Cycle to Work scheme
  • Optional private healthcare scheme
• Eligibility to become a shareholder in the business after 6 months