Young Carers Transition Lead

We have an exciting opportunity for a passionate and motivated individual to join our Young Carers team as a Young Carers Transition Lead. You will lead and coordinate the Young Carers Transition Pathway so that young carers (YC) and young adult carers (YAC) experience a consistent, person-centred journey from early preparation (5-10) through post-16 and into adulthood. You will drive awareness and access to support across schools, FE/HE and employers, maintain regular conversations and touch points, and embed the Transition Pathway within the Local Authority statutory assessment and review cycle, in partnership with our Assessment Officers.

This is a newly created position offering a unique opportunity to help shape its direction and truly make the role your own. Funding has been secured for a minimum of 5 years and this is therefore currently a fixed term role.

• Maintain Carers Trust Heart of England (CTHoE) Young Carers Transition Pathway (tools, timelines, checklists, templates); ensure alignment with statutory guidance and commissioning requirements; champion co-production and inclusive practice.
• Run a blended model of weekly venue-based groups, the Drop-In Hub, structured one-to-one (1:1) sessions, and online options, tailored by age and stage (including early preparation for children aged 5-10 and post-16 transition content).
• Plan, deliver and cover groups across our area of operation to maintain continuity and meet agreed access and touch-point standards; provide contingency cover to avoid session gaps.
• Co‑work with Assessment Officers so Transition Pathway prompts are built into statutory assessments and scheduled 6 and 12‑month reviews; update prompts, templates and CRM fields as needed.
• Model best practice in assessment, planning, reviews and safe closure; work in a trauma‑informed, strengths‑based way; elevate risks promptly via safeguarding procedures.
• Develop active relationships with schools, Further Education (FE) and Higher Education (HE) providers, employers, and Voluntary, Community, Faith and Social Enterprise (VCFSE) partners; coordinate assemblies, staff briefings, campus visits, mentoring and careers inputs to increase awareness and referrals.
• To work towards all of our Key Performance Indicators (KPIs) as set out in our funding agreements, which will be kept under regular review.
• Produce routine updates for the Service Manager, Senior Management Team (SMT) and commissioners; use data to target continuous improvement.
• Deliver in line with safeguarding policy; promote EDI across all delivery; follow lone‑working procedures and elevate concerns appropriately.
• Health & Safety and compliance: complete and review risk assessments; report incidents, hazards and defects; ensure safe use of venues, transport and equipment; maintain professional boundaries; complete mandatory and refresher training (including Disclosure and Barring Service (DBS) and safeguarding) and participate in supervision/appraisal.
• Attend activities and events outside core hours (evenings/weekends) where service needs require.
• Work with colleagues who support adult carers to coordinate support plans and assessments ensuring that young adult carers receive joined‑up timely help that meets their needs.
• Create and maintain a clear young carer (under 18) adult carer (18+) handover process, including joint meetings, shared action plans and follow‑up checks to ensure no loss of support at the point of transition.
• Co‑design and, where appropriate, co‑deliver sessions (e.g. information evenings, carer’s rights, benefits, condition‑specific education, wellbeing) that meet the needs of both young carers and adult carers.
• Apply the No Wrong Doors approach and the Triangle of Care principles across children’s and adults’ services so families experience seamless access, shared responsibility and consistent professional boundaries.

• This post is full‑time, with regular evenings (and occasional weekends) to deliver and/or cover groups across our area of operation, ensuring consistent conversations and touch points for carers who cannot attend in school hours.
• Travel across community…