Family Liaison Officer

Position: Family Liaison Officer (Permanent)
Please note:

This role is to start in June 2026.

£29,540 - £35,412 + excellent benefits

Those Huge Small Victories

For children with complex, challenging needs, the level of care and education must go above and beyond. That’s what drives us, here at Witherslack Group. With our high staff-to-child ratio and in-house clinical teams, we’re proud to have won a reputation for excellence and market leading OFSTED ratings.

There’s a certain kind of person who can build bridges between families in challenging circumstances, the carers working with them and local authorities. As Family Liaison Officer at Witherslack Group, your experience and passion for the role will bring about enhanced life opportunities for families all across the region. Our aspirational homes, schools and ethos help us achieve the best possible
outcomes. Our Family Liaison Officers are a huge part of making sure our children and young people’s needs are fully recognised and comprehensively met.

Get out what you put in

This is your chance to make a lasting, positive impact on the lives of families experiencing educational (and potentially other) difficulties. Supported by a brilliant and dedicated team, you’ll work closely with parents, young people, carers and the local authority to explore the circumstances and see how collaborative, effective, life-changing resolutions can be agreed and put into place. It will also be up to you to coordinate visits to see parents, where you’ll talk at length and work out strategies for coping with whatever life throws n you’ll draw on your broad knowledge of local resources to help direct them to all the additional support they might need.

Not to mention organising and taking part in admission interviews in partnership with the Head Teacher and making sure full and detailed inductions are given.

One of the best environments in SEND

Opening in September 2026, Ardenwood School is a purpose built, brand new, state of the art Primary school. The school will cater for up to 40 pupils with a wide range of needs including autism and social, emotional and mental health needs. This new exciting opportunity serves Coventry and the wider communities; you are at the heart of its development. Our aim is to ensure that every pupil has an outstanding educational experience with individual pupil progress and care at the heart of what is offered.

What we do for you

We know you’re going to do great things. For your hard work and commitment, we reward you with the best salary and benefits package in the education sector. With us, you’ll get to bring learning to life and make a genuine difference to the lives of our young people – plus you’ll get:

Training: A full induction and on the job training

Holiday:
You’ll work hard at WG, so you’ll be rewarded with 35 days holiday including bank holidays

Progression:
If career development is your thing, most of our head teachers and leaders have been promoted from within our group

Flexible benefits: meaning you can increase/decrease benefits such as life insurance – check out our benefits here

Wellbeing: a host of wellbeing tools and advice including employee assistance

Medical cover so you can claim back the cost of things like an opticians or dentist appointment and a host of high-street discounts

Beautiful working environments with the very best facilities – check out our schools here

A recommend a friend scheme that offers a £1,000 bonus every time

Contributory pension scheme – matched up to 5%

Bring your whole-self to work

Our young people come from all walks of life, diverse backgrounds and with different needs – and our workforce reflects that diversity, so that our teams can engage, encourage and inspire our young people to be themselves. You’ll be more than a Family Liaison Officer, it’s a truly special type of person that will thrive here, who has;

Previous experience with SEN and with working with families in challenging circumstances and expertise to support and resolve difficulties

Strong contacts within the local authority, including education, social services and healthcare professionals

Experience of multi-agency work with an understanding of legislation, policies and guidance…