Import Clerk

Role Overview

Are you an experienced Ocean Freight professional looking for your next challenge? We’re looking for a proactive and detail-driven Ocean Freight Coordinator to join our growing team. If you thrive in a fast-paced logistics environment and enjoy seeing shipments through from start to finish, this could be the perfect role for you.

Full-time Monday to Friday 9am to 5.30pm.

• Managing FCL and LCL ocean freight shipments from initial booking through to final delivery
• Acting as a key point of contact between shipping lines, hauliers, customers, overseas agents, and internal teams
• Preparing and handling all essential shipping documentation, including Bills of Lading, commercial invoices, packing lists, and certificates of origin
• Ensuring full compliance with Incoterms, customs regulations, and company procedures
• Tracking shipments closely, anticipating and resolving delays or issues before they escalate
• Providing regular, clear shipment updates to clients and maintaining accurate records
• Entering and maintaining data accurately across freight management systems

• Previous experience in ocean freight forwarding, ideally covering both imports and exports
• Strong working knowledge of international shipping documentation and Incoterms
• Experience using freight forwarding systems such as Cargo Wise, ASM Sequoia, Box Top, or similar
• A confident communicator with excellent coordination and organisational skills
• High attention to detail and the ability to manage multiple shipments simultaneously
• Understanding of global trade lanes, ports, and basic customs processes
• Proficiency in Microsoft Office, particularly Excel and Outlook

If you’re ready to take the next step in your ocean freight career and want to be part of a professional, supportive team, we’d love to hear from you.